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July 2008, Issue 100

 

Welcome to the 100th issue of Leverage Points! We take great pleasure in selecting these links and snippets designed to help reinforce your systems perspective. If you enjoy reading these ideas as much as we enjoy preparing them, we hope you will use the "Forward Leverage Points to a friend" link at the bottom of the email to help us grow this wonderful learning community.

In This Issue
  • How Work Gets Done and Change Really Happens in Large Systems
  • Individual Action, Organizational Clout
  • Are You the Next President of Pegasus Communications?
  • Conference Keynotes Make Headlines
  • Changing Organizational Culture From A Liability To An Asset

  • Individual Action, Organizational Clout
    Peter Senge

    An Interview with Peter Senge
    by Vicky Schubert

    Peter Senge is a senior lecturer at MIT and the founding chair of SoL, the Society for Organizational Learning. His latest book, The Necessary Revolution: How Individuals and Organizations are Working Together to Create a Sustainable World, co-authored with Bryan Smith, Nina Kruschwitz, Joe Laur, and Sara Schley, draws from their work over the past decade with the SoL Sustainability Consortium and related collaborative efforts to offer stories and tools for practitioners seeking to transform the way their organizations do business. Peter recently spoke with Leverage Points about the relationship between organizational change and individual action.

    With the publication of his latest book, The Necessary Revolution, Peter Senge and his coauthors have taken another step in galvanizing a movement of individuals who understand that their greatest leverage for transforming society lies through organizations. As many of us are already taking action in our personal lives to reduce waste through our consumer choices and new behaviors, it becomes increasingly apparent that it's our organizations--particularly interconnected webs of organizations, business partnerships, supply chains, even whole industries--that have the greatest clout.

    Senge believes that organizations represent a blind spot in the sustainability field, which has focused more on individual and government action, when neither has the broad-reaching influence that organizational action has. "For the most part," he explains, "it isn't government policy that's destroying species, and certainly you or I couldn't destroy a species if we tried. But we succeed in doing just that by the way our individual decisions are mediated through the webs of institutions that define the global economy." The key, then, lies in transforming the Industrial Age economic system by adopting more sustainable ways of doing business, individually and collectively.

    A daunting task, to be sure. But Peter is convinced that this shift is already starting to happen and that each of us has a role to play. He suggests that we start by asking, "What are some of the things my organization could be doing? What are ways in which I could become a more effective instigator and leader of these changes?" Peter points out that there is often an obvious business case to be made--particularly as energy costs rise--for redesigning a process or making an operational change that saves enough money to matter. It could be as mundane as installing light switches that automatically go off if nobody is in a room, or agreeing to adopt the practice of turning off the light in the bathroom when you leave it, or striving to move toward a "zero waste" office environment where everything is reused or recycled. A funny thing happens when you start talking with each other about making these kinds of simple changes in your workplace: You build a sense of shared vision.

    Senge points out, "Building a shared vision in an organization is not about everybody saluting the wall where the vision statement is posted. It's about people doing things together that they care about. It doesn't matter if it's mundane. All of a sudden you realize, 'Hey, we're doing this together.'" Beyond the economic benefits, these moves can become a source of fun and constitute one of the more effective ways to unite people around a common goal. He continues, "In many parts of Vermont, you pay to have your trash picked up, but recycling is free--think about what that does to get people working together to reduce waste." These preliminary steps also start to build a common awareness for the major changes coming: new products, new processes, new business models, and wholly new networks of collaboration.


    Are You the Next President of Pegasus Communications?
    Pegasus Communications

    Pegasus Communications (Waltham, MA), a leading conference and publishing company in the fields of systems thinking and organizational learning, is seeking a president to take the company to its next stage of development. Current president Ginny Wiley will be stepping out of the position in late 2008; after more than a decade of providing inspired leadership, she seeks flexibility and more personal time. The new president will join a strong, experienced staff of 9 employees in building on the successes of the recent past--including the company's most successful annual conference in a decade--while seeking new markets and business opportunities.

    We will continue to accept applications until the position is filled. Click here for more details about the position and information about the application process. And feel free to share this link with anyone with a passion for systems thinking!


    Conference Keynotes Make Headlines
    Download Conference Brochure

    Synergy at Work: Gathering Momentum for Meaningful Performance
    November 17-19, 2008 - Boston, MA

    Twice in the last few weeks we've been tickled to hear one of our keynote speakers, Dr. Atul Gawande on NPR during the morning commute--once talking about his latest New Yorker essay entitled "The Itch," and once talking about the practice of using a checklist to avoid disasters in the operating room. This had us smiling because, for the second year in a row, Pegasus has had the good fortune to connect with a speaker who is drawing significant attention in the mainstream media. (You'll remember that last year it was Van Jones in the spotlight).

    We love all of our keynote speakers, of course. And we're particularly excited when one of these naturally systemic thinkers reaches a place of high impact visibility in the popular culture. We think it's a great reflection on the conference and very encouraging for the planet!

    books by our keynote 
speakers

    To celebrate our keynote speakers' work, we will send a FREE copy of one of the books they've authored to anyone who registers for the conference between now and August 31. Choose from among the many books we have available, and mention this special when you call 1-800-272-0945 to sign up today!

    Download conference brochure...

    Register now and save $300 off the full conference rate! Teams of ten or more still register for under $1,000 per person. Click here for pricing details, and call us at 1-800-272-0945 to register your team.

    If you haven't received a brochure, please send us an email with your mailing address, so we can make sure you are on our list, and/or download a copy in PDF format.


    Changing Organizational Culture From A Liability To An Asset

    Learning Linksby Pat Salgado
    In a commentary on the OP-Ed page of the New York Times entitled "Failure Is Always an Option" (August 2003), Henry Petroski, a civil engineer on the faculty at Duke University, shined a spotlight on the organizational culture at NASA when he addressed the disastrous failure of the space shuttle Columbia in 2003. He described the existence of three unique subcultures within the organization--scientists, engineers, and managers--and the lens through which each viewed the Columbia mission and the 1986 Challenger loss. Although the groups coexisted under the overall umbrella of NASA, only the managers prevailed in the critical decisions made during both of the fateful flights. The remaining groups were unconvincing either with hard facts or political influence. Unfortunately, this unchallenged dynamic proved fatal.

    As in the NASA case, executives frequently either overlook or dismiss the underlying systemic structures and embedded processes that make up an organization's culture. Because culture is untidy, muddled, and abstract, people tend to ignore it when making complex decisions or seeking concrete solutions. Consequently, many leaders act as if their decisions are objective and logical. They pretend that clusters of interests, organizational attitudes, or ingrained patterns of behavior do not influence their choices or affect business results. Only when crises occur do they scramble to look for reasons below the surface. It is our task as systems practitioners to draw attention to these misperceptions before disaster strikes.


    How Work Gets Done and Change Really Happens in Large Systems

    Priced to reward your patience, two new DVDs from the 2007 Pegasus Conference give you powerful tools for talking with your team.

    Peter Senge
    Collaboration: The Human Face of Systems Thinking
    Peter SengeIn this delightfully interactive presentation, Peter introduces an exercise that illustrates how, when you identify and reflect on your networks, the networks get stronger--something that has positive, practical consequences. Use this 46-minute presentation with your own team or with a client organization to raise their awareness of the necessity of healthy social systems.
    Order #V07K02D · $79.00

    Introductory price through August 31: just $59.00!
    Buy BOTH 2007 keynote DVDs by August 31 for just $79.00 (that's two for the price of one!)

    Debra Meyerson
    Rocking the Boat Without Going Overboard: How "Tempered Radicals" Can Steer a Course for Change
    Debra 
MeyersonDebra Meyerson describes everyday leaders who have become adept at balancing conformity with ingenuity to "rock the boat" without losing their own footing. Offering stories drawn from a variety of organizations, she celebrates "tempered radicals" and provides guidance for organizations who must learn to support and value the emergent, grassroots change efforts they lead.
    Order #V07K01D · $79.00

    Introductory price through August 31: just $59.00!
    Buy BOTH 2007 keynote DVDs by August 31 for just $79.00 (that's two for the price of one!)

    Van Jones
    Multiplying Our Impact
    Van JonesIn his stirring conference presentation, Van Jones declared that we are witnessing the dawn of the Age of Solutions and described how he is building on the success of local initiatives. Van is leading a movement to address poverty and climate change at the same time by connecting the people who most need work with the work that most needs doing. Although we are not at liberty to sell copies of the entire presentation, we are pleased to make this selection of excerpts from the talk available and invite you to share his message with others.
    View the excerpts...

    Visit the Green For All website...

    Otto Scharmer
    Presencing: Leading from the Future As It Emerges
    Otto ScharmerIn his riveting conference presentation, Otto shared a "sensing and presencing" process that allows leaders to anticipate and realize future potential for their organizations. Consider these related resources for exploring how "Theory U" can help you deal with complex change.
    View the slides from Otto's presentation...

    Other resources from Otto Scharmer:
    Theory U: Leading from the Future as it Emerges, (SoL, 2007) Order #OL039, hardcover, 533 pages · $38.00

    Presence in Action, DVD (SoL, 2006) Order #THUDVDP · $175.00 (institutional use) Order #THUDVDH · $37.00 (personal use)

    Check out more great Summer Specials available through August 31!






    "Today's primary threats are endogenous, the by-products of our own actions. There is no enemy out there to blame, nor will blaming ourselves, individually, help. The causes lie in collective behaviors and unintended side-effects of actions that individually make sense. There is no blame, there is no guilt, just a need to think differently."

    --Fred Kofman

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