Welcome to the 100th issue of Leverage
Points! We take great pleasure in selecting these
links and snippets designed to help reinforce your
systems perspective. If you enjoy reading these ideas
as much as we enjoy preparing them, we hope you
will use the "Forward Leverage
Points to a friend" link at the bottom of the email to
help us grow this wonderful learning
community.
Individual Action, Organizational Clout |
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An Interview with Peter Senge by Vicky Schubert
Peter Senge is a senior
lecturer at MIT and the founding chair of SoL, the
Society for Organizational Learning. His latest book,
The Necessary Revolution: How Individuals and
Organizations are Working Together to Create a
Sustainable World, co-authored with Bryan
Smith,
Nina Kruschwitz, Joe Laur, and Sara Schley, draws
from their work over the past decade with the SoL
Sustainability Consortium and related collaborative
efforts to offer stories and tools for practitioners
seeking to transform the way their organizations do
business. Peter recently spoke with Leverage
Points about the relationship between
organizational change and individual action.
With the publication of his latest book, The
Necessary Revolution, Peter Senge and his
coauthors have taken another step in galvanizing a
movement of individuals who understand that their
greatest leverage for transforming society lies through
organizations. As many of us are already taking action
in our personal lives to reduce waste through our
consumer choices and new behaviors, it becomes
increasingly apparent that it's our
organizations--particularly interconnected webs of
organizations,
business partnerships, supply chains, even whole
industries--that have the greatest clout.
Senge believes that organizations represent a
blind spot in the sustainability field, which has
focused more on individual and government action,
when neither has the broad-reaching influence that
organizational action has. "For the most part," he
explains, "it isn't government policy that's destroying
species, and certainly you or I couldn't destroy a
species if we tried. But we succeed in doing just that
by the way our individual decisions are mediated
through the webs of institutions that define the global
economy." The key, then, lies in transforming the
Industrial Age economic system by adopting more
sustainable ways of doing business, individually and
collectively.
A daunting task, to be sure. But Peter is convinced
that this shift is already starting to happen and that
each of us has a role to play. He suggests that we
start by asking, "What are some of the things my
organization could be doing? What are ways in which I
could become a more effective instigator and leader of
these changes?" Peter points out that there is often an
obvious business case to be made--particularly as
energy costs rise--for redesigning a process or
making an operational change that saves enough
money to matter. It could be as mundane as installing
light switches that automatically go off if nobody is in a
room, or agreeing to adopt the practice of turning off
the light in the bathroom when you leave it, or striving
to move toward a "zero waste" office environment
where everything is reused or recycled. A funny thing
happens when you start talking with each other about
making these kinds of simple changes in your
workplace: You build a sense of shared vision.
Senge points out, "Building a shared vision in an
organization is not about everybody saluting the wall
where the vision statement is posted. It's about
people doing things together that they care about. It
doesn't matter if it's mundane. All of a sudden you
realize, 'Hey, we're doing this together.'" Beyond the
economic benefits, these moves can become a
source of fun and constitute one of the more effective
ways to unite people around a common goal. He
continues, "In many parts of Vermont, you pay to have
your trash picked up, but recycling is free--think about
what that does to get people working together to
reduce waste." These preliminary steps also start to
build a common awareness for the major changes
coming: new products, new processes, new business
models, and wholly new networks of collaboration.
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Are You the Next President of Pegasus Communications? |
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Pegasus Communications (Waltham, MA), a
leading conference and publishing company in the
fields of systems thinking and organizational learning,
is seeking a president to take the company to its next
stage of development. Current president Ginny Wiley
will be stepping out of the position in late 2008; after
more than a decade of providing inspired leadership,
she seeks flexibility and more personal time. The new
president will join a strong, experienced staff of 9
employees in building on the successes of the recent
past--including the company's most successful
annual conference in a decade--while seeking new
markets and business opportunities.
We will continue to accept applications until the
position is filled.
Click here for more details about the position and
information about the application process. And
feel free to share this link with anyone
with a passion for systems thinking!
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Conference Keynotes Make Headlines |
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Synergy at Work:
Gathering Momentum for Meaningful Performance
November 17-19, 2008 - Boston, MA
Twice in the last few weeks we've been tickled to
hear one of our keynote speakers, Dr. Atul
Gawande
on NPR during the morning commute--once talking
about his latest New Yorker essay entitled "The Itch," and once
talking about the practice of using a checklist to avoid
disasters in the operating room.
This had us smiling because, for the second year in a
row, Pegasus has had the good fortune to connect
with a speaker who is drawing significant attention in
the mainstream media. (You'll remember that last
year it was Van Jones in the spotlight).
We love all of our keynote speakers, of course.
And we're particularly excited when one of these
naturally systemic thinkers reaches a place of high
impact visibility in the popular culture. We think it's a
great reflection on the conference and very
encouraging for the planet!

To celebrate our keynote speakers' work, we will
send a FREE
copy of one of the books they've
authored to anyone who registers for the conference
between now and August 31. Choose from among the many books we have
available, and mention this
special when you call 1-800-272-0945 to sign up
today!
Download conference brochure...
Register now and save $300 off the full
conference rate! Teams of ten or more still register for
under $1,000 per person. Click here for pricing details, and call us at
1-800-272-0945 to register your team.
If you haven't received a brochure, please send us an
email with your mailing address, so we can make
sure you are on our list, and/or download a copy in PDF format.
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Changing Organizational Culture From A Liability To An Asset |
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by Pat Salgado In a
commentary on the OP-Ed page of the New York
Times entitled "Failure Is Always an Option" (August
2003), Henry Petroski, a civil engineer on the faculty at
Duke University, shined a spotlight on the
organizational culture at NASA when he addressed
the disastrous failure of the space shuttle Columbia in
2003. He described the existence of three unique
subcultures within the organization--scientists,
engineers, and managers--and the lens through
which each viewed the Columbia mission and the
1986 Challenger loss. Although the groups coexisted
under the overall umbrella of NASA, only the
managers prevailed in the critical decisions made
during both of the fateful flights. The remaining groups
were unconvincing either with hard facts or political
influence. Unfortunately, this unchallenged dynamic
proved fatal.
As in the NASA case, executives frequently either
overlook or dismiss the underlying systemic
structures and embedded processes that make up an
organization's culture. Because culture is untidy,
muddled, and abstract, people tend to ignore it when
making complex decisions or seeking concrete
solutions. Consequently, many leaders act as if their
decisions are objective and logical. They pretend that
clusters of interests, organizational attitudes, or
ingrained patterns of behavior do not influence their
choices or affect business results. Only when crises
occur do they scramble to look for reasons below the
surface. It is our task as systems practitioners to draw
attention to these misperceptions before disaster
strikes.
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How Work Gets Done and Change Really Happens in Large Systems |
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Priced to reward your patience, two new DVDs
from the 2007 Pegasus Conference give you powerful
tools for talking with your team.
Peter
Senge
Collaboration: The Human Face of Systems
Thinking
In this delightfully
interactive presentation, Peter introduces an exercise
that illustrates how, when you identify and reflect on
your networks, the networks get stronger--something
that has positive, practical consequences. Use this
46-minute presentation with your own team or with a
client organization to raise their awareness of the
necessity of healthy social systems.
Order #V07K02D ·
$79.00
Introductory price through
August 31: just $59.00!
Buy BOTH 2007 keynote DVDs
by August 31 for just $79.00 (that's two for the
price of one!)
Debra
Meyerson
Rocking the Boat Without Going Overboard:
How "Tempered Radicals" Can Steer a Course for
Change
Debra
Meyerson describes everyday leaders who have
become adept at balancing conformity with ingenuity
to "rock the boat" without losing their own footing.
Offering stories drawn from a variety of organizations,
she celebrates "tempered radicals" and provides
guidance for organizations who must learn to support
and value the emergent, grassroots change efforts
they lead.
Order #V07K01D ·
$79.00
Introductory price through
August 31: just $59.00!
Buy BOTH 2007 keynote DVDs
by August 31 for just $79.00 (that's two for the
price of one!)
Van
Jones
Multiplying Our Impact
In his stirring conference
presentation, Van Jones declared that we are
witnessing the dawn of the Age of Solutions and
described how he is building on the success of local
initiatives. Van is leading a movement to address
poverty and climate change at the same time by
connecting the people who most need work with the
work that most needs doing. Although we are not at
liberty to sell copies of the entire presentation, we are
pleased to make this selection of excerpts from the
talk available and invite you to share his message
with others.
View
the excerpts...
Visit the Green
For All website...
Otto
Scharmer
Presencing: Leading from the Future As It
Emerges
In his riveting conference
presentation, Otto shared a "sensing and presencing"
process that allows leaders to anticipate and realize
future potential for their organizations. Consider these
related resources for exploring how "Theory U" can
help you deal with complex change.
View
the slides from Otto's presentation...
Other resources from Otto Scharmer:
Theory U: Leading from the Future as it
Emerges, (SoL, 2007) Order #OL039, hardcover, 533 pages ·
$38.00
Presence in Action, DVD (SoL, 2006)
Order #THUDVDP · $175.00
(institutional use)
Order #THUDVDH · $37.00
(personal use)
Check out
more great Summer Specials available through
August 31!

"Today's primary threats are
endogenous, the by-products of our own actions.
There is no enemy out there to blame, nor will
blaming ourselves, individually, help. The causes lie
in collective behaviors and unintended side-effects of
actions that individually make sense. There is no
blame, there is no guilt, just a need to think differently."
--Fred Kofman
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