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August 2008, Issue 101

 

Are competition and cooperation at play in your work environment? The Olympic Games are a great example of how dynamic forces balance and reinforce each other in large systems. At the same time that national pride pushes countries to compete aggressively from sport to sport, so too is a spirit of cooperation in evidence as individual athletes demonstrate sportsmanship and countries agree on standards regarding everything from scoring practices to drug testing. When you look around you at work, can you determine who's winning the medals? Can you identify who champions the importance of working together?

In This Issue
  • Leap, Dive, Boogie into Learning
  • Planting Seeds for Change in Education
  • Make Systems Thinking Your Pegasus Conference Focus
  • Value Creation and Business Success

  • Planting Seeds for Change in Education
    Tim Lucas

    An Interview with Tim Lucas
    by Vicky Schubert

    Tim Lucas is a co-author of the Fifth Discipline fieldbook, Schools That Learn, and a longtime advocate of transforming education by applying the tools and principles of systems thinking and organizational learning. Now a professor of practice at Lehigh University in Pennsylvania, he recently spoke with Leverage Points about his efforts to nurture the next generation of educational change agents through a unique teacher leader development program.

    Having spent many years working with schools from every angle, Tim Lucas understands better than most people that you can't mandate change. "The worst thing that could happen," he says, "would be for a state like Pennsylvania to decree that everyone use a systems thinking approach and incorporate the five disciplines of organizational learning into their entire curriculum. It would be the death of us." Instead, he suggests that the best leverage points for moving these large, complex systems can be found in the classroom, where talented, passionate teachers are discovering their appetite for leadership. Lucas explains, "If I can show future administrators the practical use of systems tools, and if they can try them out in the context of action research projects and see the results, they're going to be committed to using those tools not only with their students when they teach, but in every leadership role that they take."

    That belief serves as the foundation for the teacher leader development program that Tim directs through a partnership between Lehigh University and the Carbon Lehigh Intermediate Unit, a regional division of the Pennsylvania Department of Education. Now in its fourth year, the program is proving to be an effective feeder system as its systems-savvy graduates move into assistant principal positions or become coaches or mentors working across districts.

    Project-Based Learning
    The program, designed with the input of superintendents, principals, and teachers, is built around cohorts of 14 to 20 participants who spend two years together earning 15 graduate-level credits that they can choose to apply to a master's degree in education leadership through Lehigh. Key to the program's success are the action research projects--not assigned, but individually selected--that focus the teacher leaders' learning. "I want these to be projects they are so passionate about that they're willing to put in hours and hours of planning, writing, and even just thinking about them," Tim explains. "Each teacher leader is looking at a real problem that is relevant to them because solving it will make his or her life better."

    The projects reflect every imaginable aspect of school life, and they evolve as teachers make discoveries and adapt project parameters in response to feedback. Some projects focus on curriculum, such as exploring appropriate literacy activities for kindergartners, or creating an integrated American Studies course at the high school level in which students read literature pertaining to the period they're studying in history. Others center on community- or family-related activities, such as investigating the impact of scouting on student performance in school or designing workshops for parents on supporting students in their writing.


    Make Systems Thinking Your Pegasus Conference Focus
    Download Conference Brochure

    Synergy at Work: Gathering Momentum for Meaningful Performance
    November 17-19, 2008 - Boston, MA

    The diversity of the Pegasus Conference learning community is reflected in the range of work presented throughout the program. Depending on where you are in your learning journey, you may choose to make systems thinking a more or less explicit focus of your conference experience. Consider these systems thinking related sessions, as you plan your own conference agenda:

    Systems Thinking Climate Change Party Tricks: Games and Demonstrations to Help Turn the Tide
    with Andrew Jones and Linda Booth Sweeney
    Monday, November 17, 2008-7:30 to 9:00 p.m.

    Systems thinking insights are helping to build humanity's capacity to stabilize our climate. And physical games, role-playing experiences, computer Sims, and other demonstrations are a powerful way to engage others in these insights. This highly interactive, hands-on session will help you experience and--with practice-- lead others in 3 to 5 brief but compelling games and "party tricks" from the field of systems thinking. Learn more...

    Introduction to Systems Thinking I and II
    with Ginny Wiley and Gregory Hennessy

    Flexing Our Systems Thinking Muscles
    with George Richardson

    Avoiding Accidents and Disasters Through Modeling, Collaboration, and Courage
    with Marc Gerstein

    Encompassing Multiple Perspectives Using Systems Thinking
    with David Peter Stroh and Michael Goodman

    A Group Learning Process for Enhancing Systems Thinking
    with Gerald C. Swanson

    Integrating the Five Disciplines: An Asset-Based Approach
    with Kara Werner and Jen Hunter

    Partnerships and Alliances: Systemic Tools for Human Synergy
    with Jennifer Kemeny

    Team Synergy: Setting the Stage to Learn, Share, and Practice Together
    with the University of Wisconsin Extension Team

    Just a few more days to Register before August 31 and save $300 off the full conference rate! Teams of ten or more still register for under $1,000 per person. Click here for pricing details, and call us at 1-800-272-0945 to register your team.

    Also, receive a FREE copy of one of the books authored by our keynote speakers when you register for the conference between now and August 31. Choose from among the many books we have available, and mention this special when you call 1-800-272-0945 to sign up today!

    If you haven't received a brochure, please send us an email with your mailing address, so we can make sure you are on our list, and/or download a copy in PDF format.


    Value Creation and Business Success

    Learning Linksby Paul O'Malley
    Many managers who view themselves as the heroic guardians of shareholder interests--the no-nonsense, tough-as-nails guys who run their businesses by the numbers and who think that "organizational culture" and "shared values" are irrelevant fantasies concocted by out-of-touch academics--may be inadvertently running their companies into the ground and systematically destroying their investors' wealth. Why? Because in today's information economy, it is the intangible assets, such as employee satisfaction, learning, R&D effectiveness, and customer loyalty, that drive revenue growth and profitability.

    The most successful organizations understand that any business's purpose is to create value for customers, employees, and investors, and that the interests of these three groups are inextricably linked. If managers define the organization's goals too narrowly--for example, to maximize this quarter's reported earnings--they may stumble into a downward spiral of poor decision-making that is difficult to reverse. They may choose to reduce employee training and compensation, which could lead to low employee morale and poor performance. Or they may scrimp on R&D, allowing product lines to age and customers to become dissatisfied and begin to defect.

    Alternatively, if managers define their company's interests broadly enough to include customers and employees, an equally powerful spiral of value creation can occur. Highly motivated, well-trained, properly rewarded employees deliver outstanding service, while effective R&D investments lead to products that enjoy a significant value-adding advantage and generate higher margins. Satisfied, loyal customers (and new customers responding to word-of-mouth referrals) drive revenue growth and profitability for investors. In an environment of accelerating change, and given the nature of the emerging information economy, this course is increasingly the only viable approach to business success.


    Leap, Dive, Boogie into Learning

    The Tip of the 
Iceberg
    Introductory Prices on Two New ANIMATED Learning Fables

    Since its debut two years ago, our Outlearning the Wolves animation has been charming viewers in offices and classrooms around the world. Now you can incorporate both The Tip of the Iceberg and Shadows of the Neanderthal into your e- learning curriculum or use your laptop and a projector to present these memorable stories in a group setting.

    The Tip of the Iceberg: Managing the Hidden Forces That Can Make or Break Your Organization
    by David Hutchens, illustrated by Bobby Gombert

    Enterprising penguins and clumsy walruses demon-
    strate how organizations can be trapped by systems when they fail to understand them. The Tip of the Iceberg animation includes a discussion guide and "The Iceberg Game" to reinforce the lessons that will help your group sort through the complexity of surface-level events to create the results you desire.

    Shadows of the 
Neanderthal
    Shadows of the Neanderthal: Illuminating the Beliefs That Limit Our Organizations
    by David Hutchens, illustrated by Bobby Gombert

    Follow Boogie the caveman on his hilarious journey of discovery into his own and others' hidden beliefs (mental models). With its engaging use of metaphor, detailed discussion guide, and reinforcing "Cave Game," the Shadows of the Neanderthal animation is a must-have resource for any organization on its own quest for clear and open communication.

    Outlearning the 
Wolves
    Outlearning the Wolves: Surviving and Thriving in a Learning Organization
    by David Hutchens, illustrated by Bobby Gombert

    As a flock of sheep overcome their anxieties and complacency to build a culture for learning, the contributions of each individual are utilized in new and productive ways. The Outlearning the Wolves animation, with its discussion guide and "Sheep Game" quiz, simply and powerfully communicates how organizations can develop the capacity to learn.

    E-Learning Module Consultant's License
    A consultant's license allows a single user to utilize the module on one computer for display in group presentations. Regularly...$499.00 Introductory rate through December 31...$349.00!

    The Tip of the Iceberg, Order #FT007EM

    Shadows of the Neanderthal,
    Order #FT005EM


    Outlearning the Wolves, Order #FT004EM

    E-Learning Module Site License
    Site license pricing is based on an initial licensing fee ($199) and number of users. Per-user cost starts at $25 and decreases as the number of users increases, so enterprise-wide deployment is very economical.

    Call 1-781-398-9700 to request a preview or discuss detailed pricing information.


    Check out more great Summer Specials available through August 31!






    "The capacity to blunder slightly is the real marvel of DNA. Without this special attribute, we would still be anaerobic bacteria and there would be no music."

    --Lewis Thomas

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