Pegasus Logo
January 2009, Issue 105

We are pleased to invite your proposals for the 2009 Pegasus Conference: Now More Than Ever: Critical Skills for Courageous Organizations. If you are interested in presenting a concurrent session during the conference November 2-4, at the Westin Seattle in Seattle, Washington, please review the Call for Proposals, and submit your preliminary proposal by January 31.

In This Issue
  • Amazing Savings on Some of Our Most Popular Resources
  • Sustaining Ideas for Uncertain Times
  • Keynotes Announced for 19th Annual Pegasus Conference
  • Prototyping and Cultural Change

  • Sustaining Ideas for Uncertain Times
    Ginny Wiley

    Useful guidelines from Ginny Wiley

    When the going gets tough, the tough think systems. Pegsus's outgoing president Ginny Wiley has been helping people think systemically, in good times and in bad, for over 25 years. As she embarks on the next phase of her learning journey, she offers some HUMBLE guidelines for responding with confidence to conditions of dynamic uncertainty. Print them and post them in your workspace as a sustaining daily reference.

    H ~ How did WE get into this predicament?
    How do we learn from what has happened so that we don't make the same mistakes again? How do we summon the courage to step up to the plate and take personal and organizational responsibility for the consequences of our actions?
    It's easy to think of us vs. them, Main Street vs. Wall Street, the haves vs. the have nots. As systems thinkers, however, we know that we are all part of the system. We need to move from blame to accountability, to recognize the role many of us played in this debacle by not asking questions earlier. We knew that housing prices couldn't rise forever; we knew that unsecured lending was risky; we knew that if it seemed too good to be true it probably was!

    U ~ Unintended consequences
    As we move forward we will challenge decisions by looking for unintended consequences before we act (Fixes that Fail).
    What are the unintended consequences of bailing out (or not bailing out) a financial institution or an auto maker or providing relief for untenable mortgages? What are the unintended consequences to organizations of layoffs, or delays in capital investment, or the elimination of all training? On a personal level, what are the unintended consequences of liquidating assets, cashing in a 401K, or putting off medical care?

    M ~ Mental models
    Let's challenge all of our mental models!
    Give some thought to a specific situation from the vantage point of three or four different stakeholders. When we think we have it tough, can we imagine the impact of this situation on those who had far fewer resources to begin with.


    Keynotes Announced for 19th Annual Pegasus Conference

    Seattle, Washington Now More Than Ever: Critical Skills for Courageous Organizations
    November 2- 4, 2009
    Westin Seattle ˇ Seattle, Washington

    We are excited to announce the keynote presenters who will lead the conversation at our next Systems Thinking in Action conference.

    Juana 
BordasJuana Bordas, author of Salsa, Soul, and Spirit: Leadership for a Multicultural Age, expert on leadership and diversity, and president of Mestiza Leadership International



    John Seeley-BrownJohn Seely Brown, visiting scholar at USC, independent co-chairman of the Deloitte Center for Edge Innovation, and former director of Xerox's Palo Alto Research Center



    Peter SengePeter Senge, author of The Fifth Discipline, co-author of The Necessary Revolution, and founding chair of SoL, the Society for Organizational Learning



    Linda Booth 
SweeneyLinda Booth Sweeney, systems educator and author of Connected Wisdom: Living Stories about Living Systems and The Systems Thinking Playbook



    David WhyteDavid Whyte, poet, business consultant, and author of the new book The Three Marriages: Reimagining Work, Self & Relationship



    Register for the conference by February 28 to SAVE $700!

    Teams of 4 or more pay as little as $895 per person.
    Call for details at 1-800-272-0945.


    Prototyping and Cultural Change

    Learning Linksby Marilyn Herasymowych and Henry Senko

    It's no secret that teams learn most effectively when they work on solving real problems within a supportive environment. The interplay among individuals--and the expression of their ideas--often leads to innovations and new ways of working. Such action learning not only tends to produce better outcomes for the task at hand, but can result in lasting organizational culture change.

    One form of action learning called prototyping involves engaging in small experiments with the intent to uncover creative solutions. Because the experiments are small, the risk is low, thus providing more control over possible negative ripple effects. The approach also saves time because teams don't overplan and then find they need to revise plans because conditions have changed or something has been learned that alters how they think about the project. Prototyping, when implemented in a structured, sequential process, creates a shared space--a collaborative medium that two or more people share--that supports the process of shared discovery or creation.

    But when implementing a prototyping initiative, it's advisable to pay attention to certain factors that increase the likelihood of success:

    • Psychological Safety is important because it allows people to work in ambiguity and uncertainty and to be uncomfortable--to not know--and to express concerns with the initiative itself.

    • Engagement and Alignment should be considered so that people are encouraged to contribute ideas and expertise at a local level while staying aligned with a broader organizational perspective.

    • Meaning and Cultural Change are maximized when experiments focus on things that really make a difference.


    Amazing Savings on Some of Our Most Popular Resources

    27 Pocket Guides for One Low Price!

    Deadline Extended on Super Pocket Guide Sale

    Do you ever wish you had some of the great tools and concepts of organizational learning at your fingertips? Now you can have this comprehensive collection of on-the-spot resources for 50% off their already discounted price! These 5-1/2 x 8- 1/2-inch laminated guides are always among our bestsellers because of their convenient size, portability, and digest format. The set is perfect for just-in-time interventions, as a ready reference tucked into your daily planner or desk drawer, or as a bountiful gift to a friend or colleague.

    Through January 31, get the whole set of 27 guides for just $50.00!

    Titles include:
    ˇ A Guide to Designing a Systems Thinking Intervention
    ˇ The Do's and Don'ts of Systems Thinking on the Job
    ˇ Guidelines for Drawing Causal Loop Diagrams
    ˇ Systems Archetypes at a Glance
    ˇ A Pocket Guide to Using the Archetypes
    ˇ Guidelines for Daily Systems Thinking Practice
    ˇ Palette of Systems Thinking Tools
    ˇ Human Dynamics: An Overview of the Five Personality Dynamics
    ˇ The Five Personality Dynamics: Communication Preferences
    ˇ Private Conversation: The Left-Hand Column
    ˇ The Ladder of Inference
    ˇ Productive Conversations: Using Advocacy and Inquiry Effectively
    ˇ Partnership Coaching
    ˇ Moving from Blame to Accountability
    ˇ Conflict Resolution: A Systemic Approach
    ˇ The "Thinking" in Systems Thinking: Honing Your Skills
    ˇ Vision Deployment Matrix I: Shifting from a Reactive to a Generative Orientation
    ˇ Vision Deployment Matrix II: Crossing the Chasm from Reality to Vision
    ˇ A Guide to Servant-Leadership
    ˇ A Guide to Practicing Dialogue
    ˇ Managing the Archetypes: Accidental Adversaries
    ˇ A Guide to Appreciative Inquiry
    ˇ The World Café: An Innovative Approach to Dialogue
    ˇ Getting Organized to Make a Difference
    ˇ A Guide to Accountability Leadership
    ˇ Eye of the Needle: A Communication Tool
    ˇ Systems Clues in Everyday Language

    Order #PGST27: Just $50.00 through 1/31/09!





    "Each person has inside a basic decency and goodness. If he listens to it and acts on it, he is giving a great deal of what it is the world needs most. It is not complicated but it takes courage. It takes courage for a person to listen to his own goodness and act on it."

    --Pablo Casals

    Quick Links...

    Register for 2009 Pegasus Conference

    Leverage Points Archive

    The Systems Thinker Newsletter

    Pegasus Home



    Subscribe to Leverage Points!
    phone: 781.398.9700