In their book, The Elements of Persuasion,
Richard Maxwell and Robert Dickman wrote, "The
typical middle-level corporate executive, the sort of
decision maker many of us are trying to persuade,
gets an average of 250 e-mails a day. So many
e-mails that people are canceling their vacations
because the thought of trying to catch up on all of that
when they get back after a week in the sun is almost
too much to bear."
To cut through the clutter and be heard, your story
must be memorable and it must stand out; your
success depends upon it. That's why we're delighted
to host Bob Dickman in an interactive webinar
designed to help you communicate more
effectively.
Dancing With Systems |
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Editor's Choice from Donella
Meadows
With the recent release of
Donella Meadow's posthumously published
Thinking in Systems (Chelsea Green, 2009),
advocates of systems thinking got another shot in the
arm from a pioneer who communicates with
uncommon clarity and impact.
This delightful essay on "Dancing With Systems,"
which appears in the new book, was also previously
published Whole Earth and The Systems
Thinker. It is a quotable, memorable summary of
the "dancing lessons" required of systems
thinkers.
People who are raised in the industrial
world and who get enthused about systems thinking
are likely to make a terrible mistake. They are likely to
assume that here, in systems analysis, in
interconnection and complication, in the power of the
computer, here at last, is the key to prediction and
control. This mistake is likely because the mindset of
the industrial world assumes that there is a key
to prediction and control.
I assumed that at first, too. We all assumed it, as
eager systems students at the great institution
called MIT. More or less innocently, enchanted by what
we could see through our new lens, we did what many
discoverers do. We exaggerated our own ability to
change the world. We did so not with any intent to
deceive others, but in the expression of our own
expectations and hopes. Systems thinking for us was
more than subtle, complicated mindplay. It was going
to Make Systems Work.
But self-organizing, nonlinear feedback systems
are inherently unpredictable. They are not controllable.
They are understandable only in the most general
way. The goal of foreseeing the future exactly and
preparing for it perfectly is unrealizable. The idea of
making a complex system do just what you want it to
do can be achieved only temporarily, at best. We can
never fully understand our world, not in the way our
reductionistic science has led us to expect. Our
science itself, from quantum theory to the
mathematics of chaos, leads us into irreducible
uncertainty. For any objective other than the most
trivial, we can't optimize; we don't even know
what to optimize. We can't keep track of
everything. We can't find a proper, sustainable
relationship to nature, each other, or the institutions
we create if we try to do it from the role of omniscient
conqueror.
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Multiple Ways to Describe and Experience Systemic Relationships |
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The 19th
Annual Pegasus
Conference
Now More Than Ever:
Critical Skills for Courageous
Organizations
November 2 - 4, 2009 ·
Seattle, Washington · Westin, Seattle
When it's time to step back and make sense of
what you are seeing in a complex system, would you
rather try to capture the relationships in a causal loop
diagram or engage in a dialogue about what really
matters? At the Pegasus Conference you'll find
opportunities to do both--sometimes
simultaneously--with the help of skilled
facilitators.
Stop by the Causal Loop Clinic
to try your hand at mapping the dynamic relationships
inherent in your organizational or personal
challenges. Facilitators Kristina Wile and Rebecca
Niles Peretz will be on hand to provide guidance and
answer your questions. Bring your "diagrams in
progress" or practice diagramming some sample
scenarios. Schedule appointments for more-focused,
personalized assistance.
Or drop in to the Conversation Space to
engage in various conversational change
methodologies. Peggy Holman, Deb Gilburg, and
other experienced hosts will draw on facilitation tools
as well as mind/body practices and the creative and
expressive arts to help you reflect together, integrate
your learnings, and build collective intelligence.
Also look for opportunities to blend these two
approaches to refining your systems perspective,
when causal loopers bring their tools to the
Conversation Space.
Save $200 on your Conference
Registration!
Register by August 31 to secure your seat at the
discounted rate.
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Dangerous Times |
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by David W. Packer, from the
Leverage Points blog
"With only a fraction of
the recovery money actually out the door, Washington
began debating the need for a second round of
stimulus amid economic and political
crosscurrents." --"Doubts About Obama's Economic
Recovery Plan
Rise Along With Unemployment" by Edmund L.
Andrews, New York Times, July 9, 2009.
This news synopsis on the front page of the July 9
edition of the New York Times couldn't help but catch
my eye. It's something I've been concerned about for a
while, as it focuses on a common systems issue
--time delays. Feedback loops and time delays are
two major pieces of system structure that dramatically
affect what happens over time.
Delays--like motorcycles on a summer day--are
everywhere. There are physical ones, such as how
long it takes to do something. There are psychological
ones, such as how long it takes someone to realize
and be convinced that something is actually changing
in a human system full of noise and extraneous
changes. And there are even delays beyond
delays--the time it takes to actually start doing
something even after recognizing the need; this delay
sometimes results from inertia, and sometimes from
the false hope that the need will just go away. Finally,
there is the delay in how long it takes for the "doing
something" to make a difference.
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Stories Are Facts Wrapped In Emotion |
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A 90-Minute
Interactive Webinar with Robert
Dickman
Getting Heard Above the
Noise: Five Elements of Successful
Communication
When your audience is
being bombarded by a constant stream of information,
how do you differentiate your message and make
yourself heard? The answer may not lie in new
technologies such as Twitter and Facebook, but in
one that is as old as human culture: Storytelling. Over
the last few years, storytelling has gone from
something tolerated around the water cooler to a best
practice cultivated in boardrooms--a key leadership
skill.
Learn more and register...
A Must-Have For Your Systems
Library
In the years
following her role as the lead author of the
international bestseller Limits to Growth,
Donella Meadows continued to push the boundaries
of conventional thinking around deep environmental
and social challenges until her untimely death in
2001. Long anticipated, Thinking in
Systems is a concise and crucial book
offering insight for problem solving on scales ranging
from the personal to the global.
Order
#ST018
$19.95
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Points blog so you'll be notified by email each time
a new post is added!

"The key to understanding this
crisis--the worst since the 1930s--is to see that it
was generated within the financial system itself. What
we are witnessing is not the result of some
exogenous shock that knocked things off balance."
(October 2008)
--George Soros
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