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August 2009, Issue 112

 

In their book, The Elements of Persuasion, Richard Maxwell and Robert Dickman wrote, "The typical middle-level corporate executive, the sort of decision maker many of us are trying to persuade, gets an average of 250 e-mails a day. So many e-mails that people are canceling their vacations because the thought of trying to catch up on all of that when they get back after a week in the sun is almost too much to bear."

To cut through the clutter and be heard, your story must be memorable and it must stand out; your success depends upon it. That's why we're delighted to host Bob Dickman in an interactive webinar designed to help you communicate more effectively.

In This Issue
  • Stories Are Facts Wrapped In Emotion
  • Dancing With Systems
  • Multiple Ways to Describe and Experience Systemic Relationships
  • Dangerous Times

  • Dancing With Systems
    Drew Jones

    Editor's Choice from Donella Meadows

    With the recent release of Donella Meadow's posthumously published Thinking in Systems (Chelsea Green, 2009), advocates of systems thinking got another shot in the arm from a pioneer who communicates with uncommon clarity and impact.

    This delightful essay on "Dancing With Systems," which appears in the new book, was also previously published Whole Earth and The Systems Thinker. It is a quotable, memorable summary of the "dancing lessons" required of systems thinkers.

    People who are raised in the industrial world and who get enthused about systems thinking are likely to make a terrible mistake. They are likely to assume that here, in systems analysis, in interconnection and complication, in the power of the computer, here at last, is the key to prediction and control. This mistake is likely because the mindset of the industrial world assumes that there is a key to prediction and control.

    I assumed that at first, too. We all assumed it, as eager systems students at the great institution called MIT. More or less innocently, enchanted by what we could see through our new lens, we did what many discoverers do. We exaggerated our own ability to change the world. We did so not with any intent to deceive others, but in the expression of our own expectations and hopes. Systems thinking for us was more than subtle, complicated mindplay. It was going to Make Systems Work.

    But self-organizing, nonlinear feedback systems are inherently unpredictable. They are not controllable. They are understandable only in the most general way. The goal of foreseeing the future exactly and preparing for it perfectly is unrealizable. The idea of making a complex system do just what you want it to do can be achieved only temporarily, at best. We can never fully understand our world, not in the way our reductionistic science has led us to expect. Our science itself, from quantum theory to the mathematics of chaos, leads us into irreducible uncertainty. For any objective other than the most trivial, we can't optimize; we don't even know what to optimize. We can't keep track of everything. We can't find a proper, sustainable relationship to nature, each other, or the institutions we create if we try to do it from the role of omniscient conqueror.


    Multiple Ways to Describe and Experience Systemic Relationships

    The 19th Annual Pegasus Conference
    Now More Than Ever: Critical Skills for Courageous Organizations
    November 2 - 4, 2009 · Seattle, Washington · Westin, Seattle

    When it's time to step back and make sense of what you are seeing in a complex system, would you rather try to capture the relationships in a causal loop diagram or engage in a dialogue about what really matters? At the Pegasus Conference you'll find opportunities to do both--sometimes simultaneously--with the help of skilled facilitators.

    Kristina Wile and 
Rebecca Niles PeretzStop by the Causal Loop Clinic to try your hand at mapping the dynamic relationships inherent in your organizational or personal challenges. Facilitators Kristina Wile and Rebecca Niles Peretz will be on hand to provide guidance and answer your questions. Bring your "diagrams in progress" or practice diagramming some sample scenarios. Schedule appointments for more-focused, personalized assistance.

    Peggy Holman and Deb Gilburg Or drop in to the Conversation Space to engage in various conversational change methodologies. Peggy Holman, Deb Gilburg, and other experienced hosts will draw on facilitation tools as well as mind/body practices and the creative and expressive arts to help you reflect together, integrate your learnings, and build collective intelligence.

    Also look for opportunities to blend these two approaches to refining your systems perspective, when causal loopers bring their tools to the Conversation Space.


    Save $200 on your Conference Registration!
    Register by August 31 to secure your seat at the discounted rate.


    Dangerous Times

    Learning Linksby David W. Packer, from the Leverage Points blog

    "With only a fraction of the recovery money actually out the door, Washington began debating the need for a second round of stimulus amid economic and political crosscurrents." --"Doubts About Obama's Economic Recovery Plan Rise Along With Unemployment" by Edmund L. Andrews, New York Times, July 9, 2009.

    This news synopsis on the front page of the July 9 edition of the New York Times couldn't help but catch my eye. It's something I've been concerned about for a while, as it focuses on a common systems issue --time delays. Feedback loops and time delays are two major pieces of system structure that dramatically affect what happens over time.

    Delays--like motorcycles on a summer day--are everywhere. There are physical ones, such as how long it takes to do something. There are psychological ones, such as how long it takes someone to realize and be convinced that something is actually changing in a human system full of noise and extraneous changes. And there are even delays beyond delays--the time it takes to actually start doing something even after recognizing the need; this delay sometimes results from inertia, and sometimes from the false hope that the need will just go away. Finally, there is the delay in how long it takes for the "doing something" to make a difference.


    Stories Are Facts Wrapped In Emotion
    Robert Dickman

    A 90-Minute Interactive Webinar with Robert Dickman

    Getting Heard Above the Noise:
    Five Elements of Successful Communication

    When your audience is being bombarded by a constant stream of information, how do you differentiate your message and make yourself heard? The answer may not lie in new technologies such as Twitter and Facebook, but in one that is as old as human culture: Storytelling. Over the last few years, storytelling has gone from something tolerated around the water cooler to a best practice cultivated in boardrooms--a key leadership skill.
    Learn more and register...

    A Must-Have For Your Systems Library

    Thinking in SystemsIn the years following her role as the lead author of the international bestseller Limits to Growth, Donella Meadows continued to push the boundaries of conventional thinking around deep environmental and social challenges until her untimely death in 2001. Long anticipated, Thinking in Systems is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global.

    Order #ST018 $19.95

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    "The key to understanding this crisis--the worst since the 1930s--is to see that it was generated within the financial system itself. What we are witnessing is not the result of some exogenous shock that knocked things off balance." (October 2008)
    --George Soros

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