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February 26, 2003 Issue 35

MIDWINTER SALE!
From now until March 31, take 20% OFF all products (this discount may not be combined with other discounts and excludes newsletter subscriptions and conference registrations) purchased on our web site—simply use Priority Code MWS2003 when you check out.



"The dogmas of the quiet past are inadequate to the stormy present. The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew and act anew."
—Abraham Lincoln

"It is only when we truly know and understand that we have a limited time on earth, and that we have no way of knowing when our time is up, that we will begin to live each day to the fullest; as if it was the only one we had."
—Elizabeth Kübler-Ross



Announcing Keynote Sessions for Pegasus's 13th Annual Conference

We are pleased to announce the keynote sessions for the 2003 Pegasus Conference Changing Our Organizations to Change the World: Systems Thinking in Action, to be held on October 8–10, 2003, in Boston, Massachusetts, USA. Our remarkable keynote session lineup includes:

Living Together Well: A Foundation for Changing the World

Molly Baldwin, Sayra Pinto, and Vichey Phoung, from Roca, a local community-building organization; and Peter Senge, author of The Fifth Discipline

Beyond Quick Fixes: Transforming Complex Organizations at Their Core
Lewis H. (Harry) Spence, commissioner, Massachusetts Department of Social Services

Shifting the Focus to Achieve Landmark Results: Management by Means
Elaine B. Johnson, executive director of MBM Associates, and H. Thomas Johnson, coauthor of Relevance Lost: The Rise and Fall of Management Accounting

Reaching Our Fullest Potential: Enabling Our Differences to Become Our Strengths
David Thomas, Harvard Business School professor and author of Breaking Through: The Making of Minority Executives in Corporate America

The Potential of Talking and the Challenge of Listening
Adam Kahane, founding partner of Generon Consulting

Changing Our Organizations to Change the World
Peter Senge

In addition, the program includes concurrent sessions and forums, tracks for systems thinking and healthcare, pre- and post-conference skill-building sessions, and special gatherings for educators and nonprofit leaders. Part of the program will assist teams in getting the most out of the conference.

For more information about the conference or to register, contact Julie Turner at 1-781-398-9700, or visit our conference page. Also, request a free video CD about the Pegasus Conference.
 


Core Competencies Course: Building Learning Organizations—New Perspectives for Individual and Collective Learning
Bedford, Massachusetts, USA
March 10–14, 2003

Sponsored by the Society for Organizational Learning, this course is facilitated by Peter Senge and Sara Schley. It focuses on concepts, methods, and tools of organizational learning and how to apply them in an organizational and personal context. Contact: Jackie Tabb at 1-617-300-9560 or jackie@solonline.org. For information, go to the SoL web site.



Resources by Marilyn Paul

Today's Organizational Learning (Learning Path LP3)
Listen to Marilyn and other organizational learning practitioners in this three-part learning path from the 2002 Pegasus Conference. The tools of organizational learning are explored through three lenses—the individual, the team, and the organization—to help you develop your capacity to create and sustain productive change.
Audiotape set, Order #T0227S, $39.90
CD set, Order #T0227SC, $45.90

It's Hard to Make a Difference When You Can't Find Your Keys: The Seven-Step Path to Becoming Truly Organized (Viking Compass, 2003)
Hardcover, Order #OL019, $24.95

Moving from Blame to Accountability
Pocket guide, Order #PG07, $5.00

Resources on Servant-Leadership

The Essentials of Servant-Leadership: Principles in Practice
by Ann McGee-Cooper and Gary Looper

Servant-leadership is a powerful leadership model that capitalizes on the knowledge and wisdom of all employees—not just those at the top. This volume differentiates servant- leadership from traditional models, shares case studies of industry leaders practicing servant-leadership, and offers practical suggestions for putting servant-leadership principles to work.
Print version, Order #IMS016, $10.95
PDF version, Order #IMS016E, $10.95

Servant-Leadership: Does the "Soft Stuff" Really Work with Tough Problems?
by Ann McGee-Cooper, Gary Looper, and Kelli Miller
Audio CD, Order #T0217C, $22.95

A Guide to Servant-Leadership
by Ann McGee-Cooper and Gary Looper
Pocket guide, Order #PG19, $5.00



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Pegasus Communications provides resources that help people explore, understand, articulate, and address the challenges they face in the complexities of a changing world. Since 1989, Pegasus has worked to build a community of practitioners through The Systems Thinker® Newsletter, books, audio and videotapes, and its annual Systems Thinking in Action® Conference and other events.
 



FACE TO FACE
A New Mindset for Getting Organized: An Interview with Marilyn Paul
LEARNING LINKS
From Hero As Leader to Servant As Leader

AT ANY RATE
Which Economic Stimulus Package Is Right?

 



FACE TO FACE

A New Mindset for Getting Organized: An Interview with Marilyn Paul
by Kali Saposnick

No matter how hard she tried to get organized—despite applying tips from countless books and hiring personal organizers—organizational consultant Marilyn Paul could not make a dent in the clutter that surrounded her. A disorganized person for many years, Marilyn's chronic messiness adversely affected her work, relationships, home, and health. "I knew the source of my disorganized state was coming from me," Marilyn admitted, "but I didn't know how to access and change it." She finally decided to write a self-help manual—for herself. In the process, she realized that her systemic approach to getting organized could be a powerful tool for others as well. Her recently published book, It's Hard to Make a Difference When You Can't Find Your Keys: The Seven-Step Path to Becoming Truly Organized (Viking Compass, 2003), offers hope for people who know that getting organized is key to doing what they most want in life.

Deep-Rooted Beliefs
True change began when Paul decided to examine her deep-rooted belief that messiness and chaos were signs of creativity and that being organized indicated stuffiness and rigidity. She explains, "I thought being disorganized was a critical part of my creative identity and that by adding structure to my life, I would lose my creativity. No wonder I didn't want to get organized." When she mustered the curiosity to test this assumption, Marilyn quickly discovered its flaws. She discovered a plethora of creative yet "organized" people whom she admired, such as the extraordinary painter Barbara Cassel. "Once I saw how primitive my thinking was," she says, "I began to unpack other unexamined beliefs that were holding me back. Soon I realized that the most difficult challenge to becoming organized is changing our mindsets about organization."


Another belief Marilyn exposed was that she was too busy to handle little tasks in the moment. Repeatedly allowing folders and unopened mail to stack up instead of refiling or reviewing them immediately, she attributed this behavior to lack of time. But she soon discovered that restoring order often takes only a few seconds or a few minutes. "What we don't realize is that each of those few seconds accumulate to create large barriers if we don't address them in the moment," explains Marilyn. "It's a myth that we don't have time to organize things every day. Of course we can't always address something immediately, but most of the time we can. And filing, for example, in the present moment turns out to be easier than filing later when we are faced with a huge pile."

Read the complete article.

For resources by Marilyn Paul, see "Pegasus Highlights."

 



LEARNING LINKS
From Hero As Leader to Servant As Leader
by Ann McGee-Cooper and Duane Trammell

Servant-leadership is a practical philosophy that encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment. It contrasts markedly with common Western ideas of the leader as a stand-alone hero. Especially when we face organizational crises, we tend to long for a savior to fix the messes that we have all helped create. Even in impressive corporate turnarounds, we tend to look for the hero who single-handedly "saved the day." But this myth causes us to lose sight of all those in the background who provided valuable support to the single hero.

Seeing the leader as servant, however, puts the emphasis on very different qualities. Servant leadership is not about a personal quest for power, prestige, or material rewards. Rather than controlling others, servant-leaders work to build a solid foundation of shared goals by awakening and engaging employee knowledge, building strong interdependence within and beyond the organization's boundaries, meeting and exceeding the needs of numerous stakeholders, making wise collective decisions, and leveraging the power of paradox.

A growing number of industry leaders, including Southwest Airlines and TDIndustries, have practiced servant-leadership for several decades. As they experiment with unprecedented and accelerated changes in how they define leadership—in whom employees choose to follow, what it takes to effectively lead others, and how individuals can come together to address constant flux—these companies are overcoming their limitations and accomplishing a true and lasting transformation within their organizations.

Read the complete article, or see The Systems Thinker,
Vol. 10, No. 3 (April 1999).

For additional resources on Servant-Leadership, see "Pegasus Highlights."

 



AT ANY RATE

Which Economic Stimulus Package Is Right?
by Bill Harris

As elected officials debate which stimulus package would most benefit the United States' economy, many citizens are struggling to understand the long-term implications of each proposal on the floor. Republicans, led by President Bush, are proposing tax cuts to free up cash for people and businesses to spend, claiming that only long-term cuts can lead to true recovery. Democrats are suggesting a one-time tax rebate to get things moving without worsening the debt. Which is the right course to take? Which policy will truly stimulate the economy?

In the "At Any Rate" column "Can We Budget for the Future?" published in Leverage Points Issue 18, Chris Soderquist and I developed a model that takes a systemic approach to reducing the U.S. federal debt and deficit while stimulating the economy, and we invited you to try your hand at testing solutions on our model. While the simulation does not provide the "answer," it offers a framework for improving the dialogue about the issue.

In addition, in a posting on the Pegasus forums, I offered my own thinking on how the economy could work—a short-term government stimulus to boost the economy now and reduce the debt later—and that approach achieved both goals on our model. I encourage people concerned about the U.S.'s economic future to make their thinking operational by exploring their ideas on our model—or by creating their own—and sharing the results with others. In this way, we can raise the rigor of discourse in society and improve the decisions we make collectively.

Read the column and test the model.

 



  Copyright 2003 Pegasus Communications. Leverage Points® can be freely forwarded by e-mail in its entirety. To obtain rights to distribute paper copies of, reproduce, or excerpt any part of Leverage Points, please contact permissions@pegasuscom.com.