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May 28, 2003 Issue 38



"Don't let the fear of the time it will take to accomplish something stand in the way of your doing it. The time will pass anyway; we might just as well put that passing time to the best possible use."
—Earl Nightingale

"In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions."
—Margaret Wheatley

     


New Series!
Essential Readings for the Innovative Organization
Our new series highlights the most compelling ideas from Pegasus Communications for leading and managing change in today's complex work environments. Each volume contains an overview, full-length articles and summaries, discussion questions, next steps, and additional resources to highlight learnings and provoke conversation around key themes.

Leading in a Complex World, a selection of five articles from The Systems Thinker Newsletter, explores how today's leaders can successfully guide their organizations through constantly changing landscapes. The volume can be used as support material for the Pegasus video, Leading in a Complex World.
Order #ANT01, $15.95, PDF

Teams That Work, a selection of five articles from The Systems Thinker Newsletter, identifies key systemic tools for cultivating high-performing teams in order for organizations to remain competitive in today's marketplace. The volume can be used as support material for the Pegasus video, Teams That Work.
Order #ANT02, $15.95, PDF

Teams That Work—A New Video from Pegasus
We are pleased to announce the release of the second video in our Leverage Points for Change Video Series. Teams That Work is a 6-minute VHS video that provides an excellent way to introduce key ideas and practices to organizations seeking to maximize the effectiveness of people working together.
View clips
Special introductory offer—Order before June 30th for only $225 (regularly $295).
Order #VLPC02s

Ad Space Available
Want to get the word out to your colleagues who are interested in creating more effective organizations?


Pegasus is now making space available for advertising in Leverage Points and The Systems Thinker newsletters, and on our web site. Get information about ad rates, specs, and deadlines.



Resources on Effective Collaboration

Mindshift on Meetings—Part 2
by Ann McGee-Cooper, Duane Trammell, and Gary Looper
To make meetings more meaningful and productive, we must consider all learning styles and preferences. Moving from a "one-meeting-fits-all" mindset to multiple settings, styles, and procedures can help us capitalize on the strengths of our diverse workforce and answer the cries for "No more meetings!"
Order #130602, $6.00, PDF article

The Inner Game of Work: Learning How to Change, featuring Timothy Gallwey
Two "inner skills"—learning how to learn and preserving a strong foundation of independent thinking--provide the unchanging foundation for building capability in a changing world. In this presentation, Timothy Gallwey discusses ways to overcome barriers to learning and create optimal learning environments.
Order #V9731, $99.00, videotape

Human Dynamics: A New Framework for Understanding People and Realizing the Potential in Our Organizations by Sandra Seagal and David Horne
Human Dynamics® presents a powerful framework for understanding the distinct ways in which we process information, learn, communicate, relate with one another, manifest stress, maintain well-being, and develop as human beings. Actual accounts from major companies, including Intel Corporation, Intermountain Healthcare System, and London Life Insurance Company, document how Human Dynamics can optimize business relationships, organizational learning, teamwork, and communication.
Order #HD001r, $42.95, softcover



To contact Pegasus, send an e-mail to info@pegasuscom.com.
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Pegasus Communications provides resources that help people explore, understand, articulate, and address the challenges they face in the complexities of a changing world. Since 1989, Pegasus has worked to build a community of practitioners through The Systems Thinker® Newsletter, books, audio and videotapes, and its annual Systems Thinking in Action® Conference and other events.

 



FACE TO FACE
Living Together Well in Diverse Urban Communities: An Interview with Molly Baldwin

LEARNING LINKS
Mindshift on Meetings—Part 1

PEGASUS CONFERENCE CORNER
May 30th Deadline Fast Approaching!
Barry Richmond Scholarship Recipient Announced
FROM THE FIELD
Superintendent Infuses Curriculum with Systems Tools
 



FACE TO FACE
Living Together Well in Diverse Urban Communities: An Interview with Molly Baldwin
by Kali Saposnick

Molly Baldwin is founder and executive director of Roca, Inc., a grassroots, multicultural human development and community-building organization in Massachusetts based on a vision of helping young people and families to thrive and lead change. Molly will be a keynote speaker at this year's 2003 Pegasus Conference in October in Boston, where she will share how Roca has succeeded in bringing multiple stakeholders—be they rival gangs, gang members and police, parents and children, youth and politicians, teachers and students—to the table to address tough questions and help them create action plans for change. The following is a preview of some of the values and tools Roca brings to its initiatives.

The issues facing teenagers today—drug abuse, teen pregnancy, and gang wars, to name a few—seem daunting to most adults. Especially in diverse urban settings, many young people do not have the support they need to thrive in the world, let alone cope with their stressful problems. Consequently, they often succumb to poverty, isolation, and despair.

In 1988, a group of community activists concerned with these issues decided to take on the challenge of supporting the youth in the Chelsea, Revere, and Lynn communities. Forming Roca, Inc.—originally an acronym for "Reaching Out to Chelsea Adolescents," but now a reference to the Spanish word for rock or foundation—they initiated numerous projects that have brought hope to scores of previously marginalized children. "We've helped kids who had no parents, or whose parents weren't there for them because they were struggling with their own issues," says Molly Baldwin, founder and executive director of Roca. "Some teenagers were living on the streets; others were experiencing trauma, having immigrated to the United States from war-torn countries. Whatever their situation, our staff has consistently taken action based on Roca's vision that every young person belongs and that all children are our children."

Read the complete article.

Listen to an audio recording of interview excerpts.

Learn more about or register for the 2003 Pegasus Conference.

 



LEARNING LINKS
Mindshift on Meetings—Part 1
by Ann McGee-Cooper, Duane Trammell, and Gary Looper

Meetings are a required ritual in organizations around the world. Yet, they often seem like black holes, doggedly devouring our days. Here are three ways to improve the quality of work gatherings:

1. View Meetings As Work. Rather than resent meetings as interruptions to doing the "real work," envision them as an integral part of our jobs that helps us connect with others for profit, learning, and mutual growth. By taking the time to talk about a project, we can avoid redundancy, identify scheduling problems, share resources effectively, and stay current on the big picture.

2. Make the Link to Vision and Values. Are our weekly staff meetings aligned with our business identity and purpose? Do they make it safe for people to take turns leading, brainstorm new paradigms, and challenge current work practices? To make sure that meetings are connected to our raison d'etre, consider radically changing the meeting format or what you call them, for instance, break into small cross-functional groups or conduct "buzz sessions."

3. Move Toward Interdependence. Instead of depending on leaders for running meetings, encourage interdependence among coworkers. In this way, employees learn both to lead and to follow seamlessly, when appropriate. They don't depend on others for constant direction, supervision, discipline, reminders, and approval. All feel responsible for ensuring the quality of the process.

People who learn to make meetings highly collaborative may actually get together more often than those mired in the traditional format, but they make far better use of time individually and collectively than ever before. By undergoing these "mindshifts" about meetings, employees at all levels come to gatherings with a total commitment to bringing high value to all stakeholders.

I
f you liked this article, go to "Pegasus Highlights" on the right for additional resources on effective collaboration.

Read the complete article
, or see The Systems Thinker,
Vol. 13, No. 5 (June/July 2002).

Subscribe to The Systems Thinker.

 



PEGASUS CONFERENCE CORNER

May 30th Deadline Fast Approaching!
The special $1095 conference price—a $500 savings off the full conference rate—ends May 30th. Register now for the 2003 Pegasus Conference, Changing Our Organizations to Change the World: Systems Thinking in Action, to be held in Boston, Massachusetts, on October 8-10.

Barry Richmond Scholarship Recipient Announced
Last year, at the 2002 Pegasus Conference, we announced an annual scholarship in honor of the life and work of Barry Richmond, who had been an important contributor to the fields of systems thinking and system dynamics, and a friend. Because of Barry's commitment to bringing systems thinking to K–12 educators and students, we decided to give the award to people working in the field of education.

The selection of the award recipient will be made by the Creative Learning Exchange (CLE) (http://clexchange.org), a Pegasus partner. CLE will nominate one person who exemplifies Barry's drive to create "systems citizens" through K–12 education. The decision will be made by an informal process of information gathering and consensus rather than by formal application or nomination.

This year's recipient of the Barry Richmond Scholarship is Davida Fox-Melanson, superintendent of schools in Carlisle, Massachusetts. Find out more about Davida by reading the "From the Field" column.

Learn more about or register online for the conference, or contact Julie Turner at 1-781-398-9700 or juliet@pegasuscom.com. Team discounts and scholarships are available too!

 



FROM THE FIELD
Superintendent Infuses Curriculum with Systems Tools

"What's best for the kids" is the motto of Davida Fox-Melanson, superintendent of schools in Carlisle, Massachusetts. This year's recipient of the Barry Richmond Scholarship to the 2003 Pegasus Conference, Davida has consistently championed the integration of system dynamics (SD) and systems thinking (ST) perspectives into the school curriculum and organization. Through her leadership over the last decade, she has fostered a culture of continuous improvement in which SD and ST have become part of the vision shared by the town's school district.

An ardent believer that students need systems skills and a holistic perspective to thrive in a dynamically complex global economy, the superintendent has marshaled financial resources to train teachers in systems tools, provided ongoing support, heralded student and staff accomplishments, and diplomatically countered resistance to change. This year, to raise the bar and involve all teachers in this initiative, Davida has required that, as part of teachers' performance evaluation, they each demonstrate that they have taught at least one systems lesson a year.

When asked why she believes so strongly in the power of systems tools to help children learn, Davida says, "There is so much complexity and interrelatedness in the issues and problems facing kids today. As we strive to create a world-class school system in Carlisle, we recognize that we can't teach students all the skills and knowledge they need. But we can inculcate in them a commitment to life-long learning. We can teach them to be adaptable, to use creative approaches to problem solving, and to examine the unintended consequences of solutions. Systems thinking and system dynamics have been an integral part of helping us do that."

 



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