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A free e-newsletter spotlighting systemic thinking
and innovations in leadership, management, and organizational development.
Please forward to your colleagues.

August 26, 2004 Issue 53
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"The
newest computer can merely compound, at speed,
the oldest problem in the relations between
human beings, and in the end the communicator
will be confronted with the old problem, of
what to say and how to say it."
Edward R. Murrow

"If
the shoe doesn't fit, must we change the foot?"
Gloria Steinem
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Significant
Savings on Groundbreaking Organizational Learning
Anthologies
TAKE
40% OFF any of our
groundbreaking anthologies on organizational
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Shopping Cart and use the Priority Code LP53ANT
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good through September 30, 2004. (This
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to your credit card.)
These groundbreaking collections have won broad
acclaim among organizational learning practitioners.
Compiled from feature articles appearing in
The Systems Thinker Newsletter, each
volume provocatively advances the depth and
range of discourse on issues and practices that
are crucial to the capable management of organizations.
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The five volumes include:
Managing
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#OL004, softcover, 136 pages, illustrated, $19.95

Reflections
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softcover, 120 pages, illustrated, $19.95

Organizational
Learning at Work: Embracing the Challenges of
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softcover, 144 pages, illustrated, $24.95

The
New Workplace: Transforming the Character and
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Making
It Happen: Stories from Inside the New Workplace
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Explore
Leading Educators' Thoughts on Creating Outstanding
Schools and Learning Communities
Shifting
the Focus to Achieve Landmark Results: Management
by Means
In this engrossing video presentation, Elaine
and Tom Johnson explain how
their decades of experience with academic and
business institutions in North America, Europe,
and Japan have convinced them that schools and
companies everywhere can achieve far more with
less energy if they stop seeking ends without
regard to the means. They draw on theory and
concrete cases to show how nurturing the means
by which results are achieveda concept
they refer to as "managing by means"is
a pathway to stunning results that mirrors the
ways in which natural systems thrive. Approx.
90 min, color
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#D0302 (DVD), $125.00
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#V0302 (VHS), $125.00
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#T0310C (audio CD), $22.95
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#T0310 (audiotape) $19.95
From
Federal Programs to Local Schools: Putting Complexity
to Work for Urban Learners
Belinda
Williams, a psychologist with
more than 25 years of experience studying the
academic achievement patterns of culturally
different and socio-economically disadvantaged
students in urban districts, shares recent research
and theory that have identified conditions that
must be met to ensure success in urban schools
and classrooms. Learn how providing these conditions,
developing an emerging vision, and implementing
new strategies can lead to educational reform
that will truly address the urban achievement
gap.
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#T0131, audiotape, approx. 60-90 minutes, $19.95
Meeting
the Needs of the Next Generation: Rethinking
the Business of Schools
In this audio presentation, John
Gould, superintendent of Morrisville,
Pennsylvania, School District, introduces skills
that educators need to tackle the complex issues
facing schools as they redefine their purpose.
He presents a framework for identifying and
mapping the underlying assumptions that drive
schools' behavior; considering strategies for
overcoming organizational defensiveness in the
face of change; and exploring how we can adopt
new ways of thinking and learning in order to
change our organizations and better serve our
students, communities, and world.
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#T0306C, audio CD, approx. 70 min, $22.95
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#T0306, audiotape, approx. 70 min, $19.95
Tapping
Our Capacity for ChangeWritings by Peter
Senge
In this selection of articles from The
Systems Thinker Newsletter, Peter Senge,
author of The Fifth Discipline, explores
key ideas and skills for tapping into our innate
capacity for change that can help us foster
innovative learning communities and strengthen
our ability to come togetheras individuals,
organizations, and nationsto address the
growing imbalances that threaten us all. Contains
an overview, article summaries, discussion questions,
next steps, and additional resources to highlight
learnings and provoke conversation.
This volumepart of our Essential Readings
for the Innovative Organization seriescan
be used as support material for the Pegasus
videos, Senge on Leadership and Senge
on Change and Learning. View
clips of the videos.
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#ANT03, PDF, illustrated, 32 pages, $15.95
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END
OF SUMMER SPECIAL OFFER!
TAKE 40% OFF any of our groundbreaking anthologies on organizational
learning when you purchase it through the Pegasus
Shopping Cart and use the Priority Code LP53ANT when you place
your order. Offer good through September 30, 2004. Additionally,
TAKE 60% OFF when you purchase all five. For more information
on the anthologies, go to Pegasus Specials in the right column.
(This discount will not appear in your web shopping
cart total, but will be reflected in the charge to your credit card.)
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FACE
TO FACE
From Students to Citizens and Workers: An Interview with
Deborah Meier
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LEARNING
LINKS
The
Spirit of the Learning Organization
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PEGASUS
CONFERENCE CORNER
As
Fall Kicks in, Plan Time to Collaborate
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FROM
THE FIELD
In
Tough Times, Learning Can Give You the Edge
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FACE
TO FACE
From
Students to Citizens and Workers: An Interview with Deborah Meier
by Janice Molloy
Deborah Meier is an acclaimed educator and writer who has
used collaborative methodologies to help revitalize the public
schools
in underprivileged areas of New York City and Boston. She is the
author of "In Schools We Trust" and "The Power of Their Ideas" and
is the recipient of a MacArthur Fellowship. Deborah will be giving
a keynote presentation at the 2004
Pegasus Conference, to be held on December 13, 2004,
in Boston, Massachusetts. In the following interview, she offers
an overview of how schools can create a community of learning to
help students become engaged citizens and creative, productive workers.
You and some colleagues are on a retreat, discussing long-term strategies
for your organization. As the hour grows late, someone brings up
the issue of future capacity: "What skills are we going to need
our workers to have down the line?" People toss out terms like creativity,
self-motivation, technical knowledge, the ability to collaborate,
flexibility, the ability to learn. Someone else leans forward and
asks, "So are kids learning these things in school now?"
Deborah Meier has spent more than 30 years thinking about these
questions and about what it means to be an educated person in today's
society. As the founder and principal of several inner-city public
elementary and secondary schools in New York and Massachusetts,
she has made her career helping children in underprivileged communities
build productive, meaningful lives.
To Deborah, the core mission of schools in a democracy is producing
critical, thoughtful, interesting citizens and workers. From her
experience, the current emphasis in the U.S. on standardized testing,
as required by the 2001 "No Child Left Behind" Act, stands in the
way of achieving that goal. "If Americans had an edge in the world,
it was that they were presumably more ingenious, more self-initiating,"
she says. "The special American genius was our inventiveness. That
spirit of inventiveness is what schools don't currently reward.
It's not what you're supposed to be thinking of when you're taking
tests; you're supposed to be thinking of the rules of the game,
not how to break the rules or how to invent new rules."
Dynamic Learning Communities
Deborah knows about inventing new rules. She became an educator
in the 1950s, starting as a part-time substitute teacher in the
Chicago public schools while her children were young. During that
experience, she found that school was "for many kids irrelevant,
and the extent to which it was relevant, didn't produce lively minds.
The same was true for teachersthe environment was barren and
sterile. I thought it was amazing that they came to school each
day."
Continue
reading the interview
Learn more
about the 2004 Pegasus Conference
Explore
other educators' thoughts on creating outstanding schools and learning
communities
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LEARNING
LINKS
The
Spirit of the Learning Organization
by Daniel H. Kim and Eileen Mullen
In the movie Excalibur, the wizard Merlin defines the most
important thing in the world as "truth." "When a man lies," he says,
"he murders some part of the world." But how many of us feel that
commitment to the truth can comfortably extend to our work environment?
We have come to fear the truthand truth-tellingin our
organizations, especially when it differs from the "company line."
We assume there must be a good reason for stifling the confrontations
that would occur if everyone felt free to voice his or her truth.
We have a sense that chaos will take overthat order in our
world will cease.
Nevertheless, only if we can tell ourselves the truth about the
current reality in our organizations can we open ourselves up to
new possibilities for innovation and improvement. Only through a
commitment to the truth can a learning organization articulate a
meaningful set of values that can guide it on its journey. When
we are unclear about our own truth, we muddy the environment around
us. When we clearly express our own truth and also our shared truthour
valueswe contribute to the constantly generating field of
energy we inhabit.
In a "spirited" learning organization, the energy released with
this kind of freedom is infectious. People like to come into this
kind of space. When we do not have to censor what we really think
and care about, we have more energy to devote to creating something
that really matters to us.

This article,
excerpted from The Systems Thinker Newsletter, appears in
the Pegasus anthology, Reflections on Creating Learning Organizations.
Take advantage
of our special summer offer and get 40% off any of our print
anthologies, 60% off when you purchase all 5.
Read
the complete article, or see The Systems Thinker,
V4N4 (May 1993)
Subscribe
to The Systems Thinker
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PEGASUS
CONFERENCE CORNER
As
Fall Kicks in, Plan Time to Collaborate
Work
is spilling off your plate. Memories of summer vacations are vague
at best. The fall is filling up. As much as you'd like to attend
a conference or take part in a learning event, how do you manage
it? It's so easy to say, "I don't have time" or "I don't have the
resources."
But as an organizational learner or systems thinker, you know that
sometimes the best approach is counterintuitive. Why not take a
few days away from the office and meet with colleagues who share
similar concerns yet will challenge the "way you've always done
something" and help you find a new approach to those nagging problems?
Why not immerse yourself in collaborative conversations that will
energize rather than drain you of innovative ideas? Why not increase
your skills around working more effectively with your colleagues
instead of struggling through each collaborative project? You'll
make better progress upon your return.
When times are tough, it becomes even more critical to leave yourself
space for learning and rejuvenation, yet we typically do just the
opposite. Our personal reserves and resources are being taxed, and
we need to be intentional about replenishing ourselves and finding
ways to grow.
Don't keep "sweeping things under the rug." Instead, use this year's
Pegasus ConferenceBuilding Collaborations to Change Our
Organizations and the World: Systems Thinking in Action®,
to be held on December 13 at the Hyatt Regency Cambridgeto
help you find the fundamental solution to a difficult issue.
If you give the conference a chance to rise to the top of your "must-do's,"
you'll find support not only for managing your day-to-day challenges,
but for thinking more broadly and deeply about how collaboration
can help you better achieve your personal goals and your organization's
mission.
LG
DOWNLOAD
the Preview Brochure PDF
REGISTER BY SEPTEMBER 30 for $1095and save $500 off the standard
rate! Register
on our web site, or call 1-800-272-0945.
SPECIAL OFFER! When you register, you will receive 10% off
Pegasus products purchased on our web site, from the day you register
until the conference starts on December 1, 2004. (This offer is
not applicable to other conferences or newsletters and cannot
be
combined with other discounts.) The sooner you register, the
sooner you'll start saving on your Pegasus purchases, so sign
up today!
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FROM
THE FIELD
In
Tough Times, Learning Can Give You the Edge
Research shows that successful organizations have high employee
morale, job satisfaction, and commitment, but few enterprises focus
on these factors during tough economic times. Rather, in organizations
just trying to survive, most managers and employees feel stressed
and uncertain about job security, production demands, budget problems,
and changing economic circumstances. So how can we foster healthy
organizations during these periods?
According to organization dynamics expert Chris Argyris, to build
a solid foundation for the future, we should focus on learning,
competence, and justice. In terms of learning, rather than consider
ourselves employees with a position, we need to think of ourselves
as people with a portfolio of knowledge and skills that we're continually
trying to upgrade. Similarly, on the organizational level, if we're
losing market share or seeing profits fall, we need to figure out
what isn't working and acquire the skill set we need to correct
our mistakes.
Working on competence means using what we have learned to increase
the value we're bringing to our customers and clients. This means
continually testing whether our efforts are getting the results
we want and, if not, making the necessary changes. Justice refers
to treating employees fairly regardless of their organizational
position and building trust in the workplace, for example, by implementing
respectful policies around how decisions get made.
Especially in tough times, if people are engaged in learning new
skills and improving their performanceall within a just work
environmenttheir capacity to rebound from difficult situations
will increase, and their organization will be better equipped to
flourish.
KS
Source: Jamie Harris, Interaction Associates, Inc., "Thriving in
Tough Times," HR.com, April 26, 2004
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Copyright 2004 Pegasus Communications. Leverage Points®
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