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A free e-newsletter spotlighting systemic thinking
and innovations in leadership, management, and organizational development.
Please forward to your colleagues.

September 22, 2004 Issue 54
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"The
things we fear most in organizationsfluctuations,
disturbances, imbalancesare the primary
sources of creativity."
Margaret J. Wheatley

"Treat
people as if they were what they ought to
be,
and you will help them to become what they are
capable of being."
Johann Wolfgang von Goethe
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Resources
by Danah Zohar and Tim Gallwey
A
Quantum Vision for Building the Learning Organization
featuring Danah Zohar
The new physics of the 20th century, particularly
quantum physics, offers a potent model for creating
networked organizational infrastructures, as
well as a form of dialogue that integrates the
needs of the individual with those of the group.
Danah Zohar explores how the quantum infrastructure
provides a concrete model for the integrative,
cooperative, and constantly inventive infrastructures
necessary for the learning organization.
Order
#V9521, videotape, 65 min, $99.00
Dialogue,
Organizational Learning, and the Quantum Society
featuring Danah Zohar and Bill Isaacs
Recent developments in chaos and quantum theory
are leading to dramatic new experiments in organizational
learning and social governance. At the heart
of these developments is the realization that
dialoguethe nature of conversation and
the quality of relationships among peoplehas
immense bearing on the direction of success
of any institution. This tape explores how generative
conversation can serve as an essential vehicle
for organizational learning.
Order
#V9525, videotape, 45 min, $99.00
The
Inner Game of Work: Learning How to Change
featuring Tim Gallwey
The future of work belongs to those who have
learned how to learn and have preserved a strong
foundation of independent thinking. These two
"inner skills" are as essential to cooperative
teamwork as is the appropriate use of technology
and information in the modern workplace. But
for many of us, the ways we think about learning
actually interfere with our ability to learn
and perform. In this powerful presentation,
Timothy Gallwey discusses ways to overcome barriers
to learning and create optimal learning environments.
Order
#V9731, videotape, 56 min, $99.00
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Deep
Discounts on Overstocks of Terrific Products
DEC
Is Dead, Long Live DEC: The Lasting Legacy
of
Digital Equipment Corporation by
Edgar H. Schein et al. (Berrett-Koehler,
2003)
This fascinating case history details the rise
and fall of Digital Equipment Corporation, one
of the pioneering companies of the computer
age. During its 40-year lifetime, DEC reached
the Fortune 50, had sales of over $14 billion,
and for a time was the number-two computer maker,
behind only IBM. Yet it failed as a business
and was ultimately sold to Compaq. In this book,
DEC insiders analyze the culture of innovation
that drove DEC to the top, how it was created,
how it evolved, and why it ultimately collapsed.
Order
#OL022, hardcover book, 317 pages, $13.00 (regularly
$27.95)
A Simpler Way by
Margaret J. Wheatley and Myron Kellner-Rogers
(Berrett-Koehler, 1996)
Using the language of the new sciences, the
authors explain a simpler way to organize human
endeavor and how it can be applied to organizations
through play, the emergence of new structures,
and the idea of "coherence." When the world
is seen in a simpler way, we can move with more
assurance to create, experiment, organize, fail,
accomplish, play, learn, and create again.
Order
#LP0904SW, two audiotapes, read by the authors,
$7.00 (regularly $17.95)
Systems
Thinking: The Integrating Discipline
by Charlotte Roberts
Charlotte Roberts, coauthor of The Fifth
Discipline Fieldbook, designs highly effective
programs that focus on new strategies for the
issues facing today's leaders and an overall
improvement of the bottom line. In this lively
audiotape, she shares a tool for problem-solving,
a methodology for explaining current situations,
and an appreciation of dynamic connections.
Order
#LP0904STID, audiotape, $8.00 (regularly $19.95)
The
Knowledge-Creating Company: How Japanese Companies
Create the Dynamics of Innovation
by Ikujiro Nonaka and Hirotaka Takeuchi (Oxford
University Press, 1995)
How have Japanese companies become world leaders
in the automotive and electronics industries,
among others? In their book, two leading Japanese
business experts, Ikujiro Nonaka and Hirotaka
Takeuchi, are the first to tie the performance
of Japanese companies to their ability to create
new knowledge organizationally and use it to
produce successful products and technologies.
Order
#LP0904KCC, hardcover book, 284 pages. $10.00
(regularly $25.00)
The
Power of Mindful Learning by Ellen
J. Langer (Addison-Wesley, 1997)
Ellen
Langer uses her innovative theory of mindfulness
to dramatically enhance the way we learn. Such
familiar notions as delayed gratification, "the
basics," or even "right answers" are all incapacitating
myths that she explodes one by one. She replaces
them with her concept of mindful or conditional
learning, which, through examples, she demonstrates
can be extraordinarily effective.
Order
#LP0904PML, hardcover book, 169 pages, $8.00
(regularly $20.00)
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Contact
us at Pegasus Communications, One Moody Street,
Waltham, MA 02453-5339. Send an e-mail to info@pegasuscom.com,
or call 781-398-9700. Web site: http://www.pegasuscom.com.
Send
comments about Leverage Points to
levpts@pegasuscom.com.
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learn more about Pegasus go to www.pegasuscom.com.
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Pegasus Communications provides resources that
help people explore, understand, articulate,
and address the challenges they face in the
complexities of a changing world. Since 1989,
Pegasus has worked to build a community of practitioners
through The
Systems Thinker®
Newsletter, books, audio and videotapes, and
its annual Systems
Thinking in Action®
Conference and other events.
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FALL
SPECIAL OFFER!
Fall is a great time to clean up! Pegasus has overstocks of some
terrific products, which we'd like to offer to our readers at hefty
discounts of more than 50% OFF. These are timeless gems,
full of lessons for organizations and individuals. To take advantage
of this offer while supplies last, go to "Pegasus Specials" on the
right.
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FACE
TO FACE
A
New Capitalism We Can Live By: An Interview with Danah Zohar
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LEARNING
LINKS
The
Inner Game of Work: Building Capability in the Workplace
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PEGASUS
CONFERENCE CORNER
What
Distinguishes Collaborations That Thrive from Those That Fail
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FACE
TO FACE
A
New Capitalism We Can Live By: An Interview with Danah Zohar
Danah Zohar, author of the bestselling books The Quantum Self,
The Quantum Society, and ReWiring the Corporate Brain,
will be a keynote speaker at the 2004 Pegasus Conference, Building
Collaborations to Change Our Organizations and the World: Systems
Thinking in Action®, to be held on December 13 in Cambridge,
Massachusetts, USA (learn
more about the conference). A physicist, philosopher, management
thought leader, educator, and author, Danah teaches organizations
and executives how modern science can transform how they think and
lead. Her work to extend the principles of quantum physics into
a new understanding of human consciousness, psychology, and social
organization has led to her current groundbreaking books (coauthored
with Ian Marshall) on spiritual intelligence and spiritual capital.
In SQ: Connecting with Our Spiritual Intelligence, Danah
presents scientific evidence for the existence of spiritual intelligence
(SQ), a center in the human brain that lies at the core of innovation
and creative leadership. In her most recent work, Spiritual Capital:
Wealth We Can Live By, she takes the concept of spiritual intelligence
and applies it to the business world. The sustainable vision for
capitalism she provides is rooted in a values-based culture in which
businesses generate a decent profit while acting to raise the common
good and ensure the sustainability of their enterprises. In the
following conversation between Danah Zohar and Leverage Points
editor Kali Saposnick, Danah discusses the influence of quantum
physics on her thinking and how, by building spiritual capital,
we can create effective, sustainable collaborations.
Leverage Points: How has your scientific background influenced
your thinking about systems thinking, collaboration, and spiritual
capital?
Danah Zohar: My scientific background has influenced
all my thinking, even the spiritual thinking in my personal life.
I discovered quantum physics at 15, and it stood my whole world
on its head. The ways things based in Newtonian physics differ from
those based in the quantum physics paradigm has been the whole substance
of my work and runs through it completely.
Newtonian physics conceives of the universe essentially as little
billiard balls, atoms with hard boundaries. According to this principle,
there's no way to change an atomscientists in the early days
didn't know about subatomic particles or any of the things that
have so radically changed our way of understanding nature. In the
Newtonian model, when two of these billiard balls meet, they bump
into and knock each other off course, but neither changes the other.
Ideas such as individualism and replaceable parts in industrial
settings emerged from Newton's idea of atomism. So did the notion
that I am essentially alone in the world, isolated from people.
Even Freud said, you are an object to me and I'm an object to you,
and we can never meet each other.
Quantum systems, on the other hand, are thought to be concretized
balls of energy that take on different forms as they relate to each
other through participating in the system together. When two quantum
systems meet, they overlap and combine their total identity. All
the patterns of dynamic energy within these systems change dramatically
in relation to each other, leading to the emergence of a whole new
thing that is greater than the sum of its parts.
Read
the complete interview
Learn more
about the 2004 Pegasus Conference
Explore
resources by Danah Zohar
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LEARNING
LINKS
The
Inner Game of Work: Building Capability in the Workplace
by Tim Gallwey
Learning, coaching, and building a learning culture are critical
to the success of modern businesses. Because learning increases
our ability to perform, the capacity to grow capability is becoming
indistinguishable from the capacity to grow wealth. However, unacknowledged
resistance to learning and coaching can make it difficult for us
to realize the ideals of the learning organization.
As children, we were naturally engaged in learning in everything
we did. Thus, as adults, we don't really need to learn how to learn,
as much as we need to remember what we once knew. We need to unlearn
some of the attitudes and practices we picked up from our formal
education that seriously undermine our natural appetite and inherent
capability for learning.
The Inner Game approach is about unlearning the personal and cultural
habits that interfere with our ability to learn and perform. It's
about increasing capacity for performance and learning either by
actualizing potential or by decreasing interference-or by a combination
of both. The natural learning processwhich is how we actualize
potentialis gradual and ongoing. By contrast, reducing interference
can have an immediate and far-reaching impact on learning and levels
of performance. Thus, revealing the barriers to learning and performance
can be an important first step in maximizing an individual's or
a team's potential.
Managers can play a key role in the learning process by helping
individuals become aware of their barriers to learning and drawing
out and augmenting characteristics and potential that are already
present in a person. By providing what support and resources they
can to the effort, the best managers can shape their workplace into
an optimal learning environment.

This article,
adapted from The Systems Thinker® Newsletter, appears
in the anthology, The New Workplace. Take
advantage of our special offer to get 40% off any of our
print anthologies or 60% off when you purchase all 5.
Read
the complete article, or see The Systems Thinker,
V8N6 (August 1997)
Subscribe
to The Systems Thinker
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PEGASUS
CONFERENCE CORNER
What
Distinguishes Collaborations That Thrive from Those That Fail
The
inspiration to collaborate arises because we realize that we can't
reach our goals by acting alone. But while some collaborations soar,
leading to sustainable excellence or transformational change, others
fall prey to short-sightedness, lack of shared vision, and conflict.
What distinguishes joint efforts that thrive from those that fail
to fulfill their promise?
The speakers at this year's Pegasus Conference bring deep insight
into this questionthey know from experience what it takes
to forge and sustain successful collaborations under challenging
circumstances. In industry, schools, community-based organizations,
and cross-sectoral partnerships, these leaders have created radically
new solutions to daunting problems by looking beyond the boundaries
of their immediate spheres of influence with an open heart and mind.
Through unique collaborations with others, they have come to accurately
understand the systems in which they work and live, identify a set
of common goals, design strategies for both the short and long term-and
achieve unprecedented results.
Effective collaborative action isn't easy. It takes profound levels
of self-awareness, innovative leadership practices, highly tuned
interpersonal skills, new analytical and thinking approaches, and
creative organizational structures. To support the learning process,
we have designed a comprehensive conference experience that includes:
Speakers with years of commitment to and experience with
successful collaborations, including Peter Senge (The
Fifth Discipline); Cristiano Schena (Caterpillar); Deborah
Meier (Schools That Learn); Danah Zohar (Spiritual
Capital); Bill Isaacs (Dialogos); John Sterman (MIT);
and Julius Walls, David Rome, Wendy Powell, and Rodney
Johnson (Greyston Foundation and Greyston Bakery)
Sessions on systems thinking for those who are new to the tools
as well as for those who want to further advance their capabilities
World Café conversations that foster collective inquiry, collaborative
learning, and knowledge creation
Skill-building and case study workshops that offer opportunities
to practice and experiment with new ways of working together
Ideas for implementing what you've learned when you return to the
workplace
Bring your current and potential partnersand your vision of
creating a better future for yourself, your organization, your community,
and the world.
REGISTER BY SEPTEMBER 30 for the 2004 Pegasus Conference $1095and
save $500 off the standard rate! "Building Collaborations to Change
Our Organizations and the World: Systems Thinking in Action®"
will be held on December 13 at the Hyatt Regency Cambridge,
Massachusetts, USA. Register
on our web site or call 1-800-272-0945.
DOWNLOAD
the Final Brochure PDF
SPECIAL OFFER! When you register, you will receive 10% off
Pegasus products purchased on our web site, from the day you register
until the conference starts on December 1, 2004. (This offer is
not applicable to other conferences or newsletters and cannot be
combined with other discounts.) The sooner you register, the
sooner you'll start saving on your Pegasus purchases, so sign
up today!
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Copyright 2004 Pegasus Communications. Leverage Points®
can be freely forwarded by e-mail in its entirety. To obtain rights
to distribute paper copies of, reproduce, or excerpt any part of Leverage
Points, please contact permissions@pegasuscom.com.
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