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February 24, 2005 Issue 59



"For fragmentation is now very widespread, not only throughout society, but also in each individual; and this is leading to a kind of general confusion of the mind, which creates an endless series of problems and interferes with our clarity of perception so seriously as to prevent us from being able to solve most of them."
—David Bohm

"Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise."
—Grace Hopper



NEW LEARNING FABLE!
Listening to the Volcano: Conversations That Open Our Minds to New Possibilities
by David Hutchens, illustrated by Bobby Gombert

Pegasus Communications is pleased to announce the release of its newest book—Listening to the Volcano. The fifth in our Learning Fable Series, Listening to the Volcano illuminates the truth that how we communicate something is as important as what we say.

"This lovely fable helps all of us become more aware of the importance of dialogue in shaping the way we live our lives—in our families, in our communities, and in our organizations."
—Juanita Brown and David Isaacs, co-originators, The World Café

What's the story about? Rumblings from a long dormant volcano provoke a crisis in the village of Smoldering Pines. Desperate to escape the flow of molten lava, the inhabitants meet to create a plan--and are soon at each other's throats! But led by Milo, a group of neighbors discover a new way of talking and listening that taps fresh sources of creativity and unleashes the magic of collective thinking.

While everyone knows how to engage in conversation, few of us practice the kind of meaningful dialogue that is crucial to leveraging an organization's best thinking. The story and discussion guide will help readers implement conversation as a disciplined workplace practice for sparking generative thinking, improved decision-making, and effective action.

Order the new fable now and take 15% off the regular price! When you place your order, simply use Priority Code LPFT008. Offer good through April 15, 2005. (This discount will not appear in your web shopping cart total, but will be reflected in the charge to your credit card. Discount is not applicable with any other discounts. Books to ship the week of March 7.)

Order #FT008, book, softcover, 82 pages, now $16.95 (regularly $19.95)
Order #FT008E, e-book, PDF format, 82 pages, now $12.95 (regularly $14.95)

Order the digital slides or transparencies:
Order #FT008D, 14 b&w slides, PowerPoint® format, $69.95
Order #FT008T, 14 transparencies, $69.95

Order the complete set of 5 fables:
Order #FTST05, 5 softcover books, illustrated, $74.00 (volume discounts available on orders of 5 or more sets)
Order #FTST05E, 5 PDFs, illustrated, $62.00 (site license discounts available on orders of 5 or more sets)

The set includes:
Outlearning the Wolves (Order #FT004)
Shadows of the Neanderthal (Order #FT005)
The Lemming Dilemma (Order #FT006)
The Tip of the Iceberg (Order #FT007)
• Listening to the Volcano (Order #FT008)



Explore Pegasus's Celebrated Learning Fables Series

The five fables in this series, written by David Hutchens and illustrated by Bobby Gombert, both entertain and make key concepts and practices of organizational learning immediately accessible to workers at all levels.

Each book:
features hilarious (and thought-provoking) plot lines and character illustrations
concludes with a group discussion guide that encourages you to apply the ideas from the story to issues you face in your own organization
comes in softcover or PDF format
• is available as a slide presentation

Volume or site license discounts for each book are also available on orders of 5 or more books.

Come meet Otto the sheep, Boogie the caveman, Emmy the lemming, Sparky the penguin, and Milo from Smoldering Pines, and see how they master the disciplines of organizational learning!

The set includes:
Outlearning the Wolves: Surviving and Thriving in a Learning Organization
Discipline: team learning
Order #FT004 (softcover)
Order #FT004E (e-book)

Shadows of the Neanderthal: Illuminating the Beliefs That Limit Our Organizations
Discipline: mental models
Order #FT005 (softcover)
Order #FT005E (e-book)

The Lemming Dilemma: Living with Purpose, Leading with Vision
Discipline: personal mastery
Order #FT006 (softcover)
Order #FT006E (e-book)

The Tip of the Iceberg: Managing the Hidden Forces That Can Make or Break Your Organization
Discipline: systems thinking
Order #FT007 (softcover)
Order #FT007E (e-book)

Listening to the Volcano: Conversations That Open Our Minds to New Possibilities
Discipline: dialogue
Order #FT008 (softcover)
Order #FT008E (e-book)

Order the complete set of 5 fables!
Order #FTST05, 5 softcover books, illustrated, $74.00 (volume discounts available on orders of 5 or more sets)
Order #FTST05E, 5 PDFs, illustrated, $62.00 (site license discounts available on orders of 5 or more sets)



Contact us at Pegasus Communications, One Moody Street, Waltham, MA 02453-5339. Send an e-mail to info@pegasuscom.com, or call 781-398-9700. Web site: http://www.pegasuscom.com.
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Pegasus Communications provides resources that help people explore, understand, articulate, and address the challenges they face in the complexities of a changing world. Since 1989, Pegasus has worked to build a community of practitioners through The Systems Thinker® Newsletter, books, audio and videotapes, and its annual Systems Thinking in Action® Conference and other events.

 


FACE TO FACE
Meaningful Conversation to Create Something New: An Interview with David Hutchens
LEARNING LINKS
The Downside of the "Prevent Defense"

PEGASUS CONFERENCE CORNER
Theme Announced for 2005 Pegasus Conference
Register by March 31 to Save $600
2005 Conference Call-for-Proposals

FROM THE FIELD
World Economic Forum Ranks Sustainable Corporations
 



   

FACE TO FACE
Meaningful Conversation to Create Something New: An Interview with David Hutchens

This March, Pegasus Communications is releasing the newest book in its popular Learning Fables Series—Listening to the Volcano: Conversations That Open Our Minds to New Possibilities. In 1998, when the first fable, Outlearning the Wolves, was published, readers were delighted with author David Hutchens's wicked humor and illustrator Bobby Gombert's artful drawings. Since then, the two have collaborated with Pegasus to create an engaging set of books that help people implement key organizational learning tools in the workplace.

In their most recent endeavor, Listening to the Volcano, Hutchens and Gombert take on the challenge of conversation, illuminating the truth that how we communicate something is often as important as what we say. In the following interview conducted by Leverage Points editor Kali Saposnick, David Hutchens shares some observations about why productive conversation is a core issue in organizational settings today and how we can better interact with each other and strengthen our work environments by improving the ways we talk together.

Leverage Points: What inspired you to write Listening to the Volcano?

David Hutchens: I wrote the book to provide a tool to help people access some new conversation skills and hopefully begin building new possibilities together. In my work with many different organizations, I've observed that it doesn't matter how big or complex the business challenges are. Inevitably, the core issue is simple and universal. The same problem that creates tension in my family is the one that creates conflict in a company with many thousands of employees: Disintegration. That is, the parts of the organization are disconnected, and people aren't talking to each other in purposeful and meaningful ways. They aren't looking beyond their own piece of reality to inquire into the perspectives of others for a view of the greater whole.

Conversation of a more disciplined and productive variety is an important way to repair the fracture. That's why I wrote Listening to the Volcano. It's an introduction to this important capability. My hope is that this book can contribute to helping people interact in more productive ways.

LP: What kinds of dynamics in organizations do you feel present the biggest challenges to growth and change?

DH: I'm currently working with a Fortune 100 organization with a global presence that is reexamining every aspect of its business: Its culture, strategies, processes—everything. It's a massive undertaking. Based on this company's comprehensive internal data gathering, one of the recurring—and most critical—findings is that many parts of the organization are not integrated. The organization's many business units are not communicating, sharing knowledge, or collaborating. Rather, each piece is fragmented, pursuing its own best interests without enough consideration for the larger organization.

Sure, in a global organization, communication can be more difficult because of the geographic separation. But that can be resolved through the purchase of some plane tickets, really. The core challenge is much harder. Each member has to say: "Am I willing to take the courageous step of putting my own views, beliefs, and mental models out there for consideration ... and at the same time am I willing to deeply understand the views of another—and perhaps even be changed by them?"

Read the complete interview

Learn more about Listening to the Volcano

 



LEARNING LINKS
The Downside of the "Prevent Defense"
by Barry Brownstein

In the American game of football, teams often employ a strategy in the last quarter—the "prevent defense." If their team is ahead, some coaches shift their defensive and offensive play to an ultra-conservative mode in an attempt to run out the clock and win the game. But quite frequently this "safe" strategy backfires. With breathtaking speed, the leading team often allows the other team to score, sometimes even giving up their lead.

Similarly, many of us live as though we are trying to run out the clock. Instead of using our strengths to achieve what we desire, we take the safe route and vainly attempt to prevent failure. For instance, in our personal lives, we delude ourselves into believing that we will do work we really care about after we achieve the next milestone—a promotion, a larger house, a college education for our kids. But what often happens is what a participant in one of the poet David Whyte's seminars poignantly described: "Ten years ago I turned my head for a moment and it became my life."

This individual understood that she had not taken advantage of the fact that our lives are emergent. One step leads to the next. An authentic life is like going up a darkened staircase. The third step is visible only after we step from the first to the second step. When we insist on being able to see the third step from the first step, we become paralyzed and fossilized.

But if we give up our defenses for just a moment, new possibilities begin to reveal themselves. These are treasures of which we have not yet dreamed, waiting to emerge in our lives, in our organizations, and in our economies.

Read the complete article on which this summary is based, or see The Systems Thinker®, V14N7 (September 2003)

Subscribe to The Systems Thinker® Newsletter

 



PEGASUS CONFERENCE CORNER
Theme Announced for 2005 Pegasus Conference

We're delighted to announce the theme for the 15th Annual Pegasus Conference (Systems Thinking in Action®) to be held in San Francisco, California, on November 14–16: Embracing Interdependence: Effective and Responsible Action in Our Organizations and the World.

Interdependence binds us together in a single destiny, yet we aren't always aware of the web of connections that shapes our world. As we gain understanding of the systems we are a part of, we become both more effective in responding to challenges and more accountable to others for the current and future results of our choices. Participants will:

• Gain skills for leveraging the interdependencies in your organization and beyond
See and think differently about the complex systems in which you work and live
Experience how systems thinking and new ways of talking and listening can improve outcomes
Network with a community of people dedicated to designing sustainable solutions instead of quick fixes
Learn how to make a difference on a personal, organizational, and global level

At this year's event, we will engage in methods that contribute to the accomplishment of our mutual goals in an increasingly interdependent world. When we embrace new ways of seeing and thinking about the complex systems we live and work in, and learn to transcend the boundaries that limit our ability to collaborate, we can not only improve our organizational effectiveness but also contribute to the well-being of the larger systems we are a part of.

Register by March 31 to Save $600
Register now through March 31 for only $995 (a $600 savings!). Take advantage of significant team discounts by calling Carrie at 1-781-398-9700. Also, get a special subscription price for The Systems Thinker Newsletter—only $89 for a one-year subscription when you register (regularly $109). Register on our web site, or call 1-800-272-0945.

2005 Conference Call-for-Proposals
We are looking for presentations, both application case studies and skill-building workshops, that explore how we understand and, in turn, leverage the interdependencies we're a part of—in our organizations, with outside partners, within and between communities, and with our natural systems, among others. If you would like to submit a proposal, please read the submission guidelines on our web site.

The deadline for preliminary applications is March 7, 2005.

 



FROM THE FIELD
World Economic Forum Ranks Sustainable Corporations

The 2005 World Economic Forum, held on January 26–30, 2005, in Davos, Switzerland, launched a new global business ranking: the Global 100 Most Sustainable Corporations in the World. Underpinning this new ranking is the growing awareness that how companies perform on environmental, social, and strategic governance issues has a significant impact on their competitiveness, profitability, and share price performance. While the definition of "sustainable" corporation is still under considerable debate, these companies were selected because they stand the best chance of being around in 100 years, as demonstrated by their performance and strategic ability to manage the triple bottom line (society, environment, and economy).

One winner is U.K.-based BP PLC, the world's second largest oil and gas company. Recognized for its leading-edge solar power business and for introducing lower-emissions fuels such as natural gas at its retail outlets, BP has also invested in renewable energy technology (fuel cells, wind energy, and photovoltaic) and entered cross-industry R&D sustainability partnerships.

Another winner is Japan's Toyota Motor, one of the world's leading automakers. Toyota was chosen for developing and successfully commercializing the hybrid-drive vehicle. Its Prius model was the U.S.'s fasting selling car in 2004.

Also on the list is U.S.-based Alcoa, the world's leading primary aluminum producer. Set to save $100 million in environmental and energy costs, Alcoa is also positioned to benefit from the auto industry's adoption of lightweight aluminum to create more fuel-efficient vehicles.

To view a complete listing of companies by country, go to www.global100.org.

Source: "100 Most Sustainable Companies Named at Davos," GreenBiz.com, January 31, 2005

 



  Copyright 2005 Pegasus Communications. Leverage Points® can be freely forwarded by e-mail in its entirety. To obtain rights to distribute paper copies of, reproduce, or excerpt any part of Leverage Points, please contact permissions@pegasuscom.com.