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April 2008, Issue 97

 

The dramatic impact of the "sub-prime mortgage crisis" on the U.S.--and global--economy has many of us thinking about questions of blame and accountability. While it wasn't until the recent collapse of Bear Stearns and other massive "shadow economy" players that we understood the extent to which our rising standards of living were built on a mountain of bad debt, for a time there we were only too happy to believe that the borrowing bubble had no limits. And yet, we can find stories as far back as 2004 about the rise of sub-prime mortgages and questionable lending practices fueled by rising housing prices. Isn't it likely that amid the millions of individual transactions that led to this crisis, there were times when some of us wondered about the unintended consequences of rampant borrowing against the future--but we borrowed or loaned or looked the other way, anyway?

It seems that a useful lesson can be drawn from this situation if we learn to recognize how whole systems are represented in seemingly simple conversations between any two people--a borrower and a lender; an investor and a trader--even a teacher and a parent. Every day in simple conversations we are presented with choices about integrity and respect. Bringing a systems perspective into those conversations may help guide us in making better choices

In This Issue
  • Reinforce Your Systems Thinking Instincts
  • Tiny Dramas that Mirror Society's Dynamics
  • Maximize Your Conference Value When You Attend as a Team
  • Can Everybody Win an Argument?
  • Serious Fun with Systems Thinking

  • Tiny Dramas that Mirror Society's Dynamics
    Sara Lawrence-Lightfoot

    Sara Lawrence-Lightfoot, who will offer a keynote presentation at the Pegasus Conference in November, is a pioneering sociologist and award- winning author who examines patterns and structures of classroom life and the relationships between culture and learning styles. Shortly after the publication of her book The Essential Conversation, she was interviewed on the PBS program, The NewsHour with Jim Lehrer. In the interview, she was asked to reflect on her belief that the little dramas that play out at every parent/teacher conference, stand for something bigger in our society and tell us about our educational system as a whole.

    She replied, "Well one of my colleagues who's a social historian Joseph Featherstone describes school as 'society's theater,' the place where we see most visibly and transparently the larger social forces that are going on.

    "How is democracy enacted? How is immigration enacted? How is multiculturalism enacted? And taking that as a broader metaphor, I see this tiny drama of the parent/teacher conference a place where the larger dynamics of race and class and culture and gender and educational background and immigrant status get mirrored and reflected. So, in lots of ways, if we look at this tiny drama, we see saturated in it these extraordinary other forces in our society. It's a great place to look."


    Maximize Your Conference Value When You Attend as a Team

    2008 Pegasus 
Conference November 
17 to 19 Boston MA








    How can you be sure that your conference learnings will make it back to the office with you? Consider bringing some of your office into the conference!

    Pegasus Conference veteran Jen Hunter will once again lead a team of experienced consultants offering in-conference coaching to intact teams attending together. At no extra charge, this program enables you to define your shared learning goals, stay focused during the conference, and start applying new ideas even before you return to work.

    Beginning with an orientation session Sunday evening, your team will be paired with a coach who will help you establish your team's conference learning plan and post-conference goals. Then, throughout the event, you will reconvene as a group, if desired, to check your progress, re-evaluate your learning plan, and share your learnings. Finally, at the end of the conference, you have the opportunity meet together and design a practical take- home plan for implementing your new skills and identifying next steps.

    Teams who have participated in the past have appreciated the opportunity to take the conceptual underpinnings of the conference and put them into practice immediately.

    Significant team discounts are available for groups of 4 or more. Review team options on the conference website, send us an email with your questions, or call 1-800-272- 0945 to learn more about the teams program at this year's Pegasus Conference.

    Individual conference registrations are just $1195 through April 18! (a savings of $500 off the full conference price). Register now to secure your seat at these low rates.


    Can Everybody Win an Argument?

    by Michael O'Brien

    Recently, I was coaching a CEO who was lamenting the amount of time she was spending "selling" major decisions to her executive team and then motivating them to implement her initiatives.

    As we began to unpack her frustration, I discovered that she was finding it easier to make difficult strategic decisions alone, without formal input from her senior team. When quizzed about making such decisions in isolation, she replied that involving others usually resulted in stubborn arguments that divided her team with clear winners and losers. She felt that winning the argument had actually become more important to some than doing what was best for the company.

    Because of her engaging personality, she found it easier to make the rounds of her executive team, explaining and justifying her decisions to get everyone on board. However, she had lost perspective on the fact that often the best decisions are made when all points of view can be engaged, examined, and discussed in an environment that removes fear and anger from the conversation and replaces them with curiosity and empathy.

    Arguments are helpful; they serve to pull people together and get them moving in the same direction. For this CEO, we staged a debate around a strategic decision that she was about to make. But we threw in a few twists that kept the discussions lively, productive, and fun. We assigned executives to each side of the issue, based upon their knowledge and passion for the opposing argument. In place of negative emotions and personal attacks we heard humor, creativity, and, some really great thinking on both sides.


    Serious Fun with Systems Thinking
    Ginny Wiley

    An intensive introductory workshop
    Facilitator: Ginny Wiley, president, Pegasus Communications

    After this entertaining full-day, fast-paced, small group training you will have the foundation you need to start using systems thinking immediately to:

    • Get unstuck from persistent problems
    • Understand the dynamics that are driving your results
    • Avoid the unintended consequences of short-term thinking
    • Make smarter decisions that lead to lasting improvement

    WHEN: Monday, June 16, 2008; 9:00- 5:30
    WHERE: Waltham, Massachusetts
    COST: $695 through May 31; $795 May 31- June 16

    Fee includes continental breakfast, lunch, and a generous selection of take-home materials
    Workshop limited to ten participants

    Call for more information: 781-398-9700; or send your questions by email.


    Reinforce Your Systems Thinking Instincts
    New Pegasus Catalog

    "The Systems Thinker newsletter has been inspiring to me for over a decade, introducing me to ideas that have challenged and excited my learning and that constantly refresh my work as a teacher and consultant."
    --Dr. Phil Ramsey, Director, Incite Learning

    When you subscribe to The Systems Thinker, you tap into a regular flow of useful resources--delivered by email ten times a year--to support your leadership journey and help you make sense of the increasing complexities of organizational life. A quick look at just a few of the articles featured during the past ten months reveals the depth and diversity of ideas readers have come to rely on:

    Among other features, Volume 18 includes:

    Dennis Sherwood on Innovative Scenarios as Robust Strategies
    William R. Noonan on Overcoming Defensive Routines in the Workplace
    Dennis Sandow's 3-part series on the Dynamics of Social Systems
    Charles Kiefer on a Five-Base Game for Innovation Leaders
    Linda Booth Sweeney on Systems Clues in Everyday Language
    Victoria Castle on A Whole Systems Approach to Embodying Change
    Hal Williamson and Sharon Eakes on Working with Our Inner Systems

    In each issue, you also find a variety of stories from the field, book reviews, and useful tools for creating shared vision, managing change and conflict, leveraging complexity, and developing your capacity for leadership.

    Start your individual subscription today!

    OR...Buy Hundreds of Articles in One Collection

    There is no better or faster way to start an organizational learning library! The Volumes 10-18 collection includes all the leading-edge articles and case studies on systems thinking concepts and other essential management tools from the newsletter's last nine years. It's an invaluable resource for executives, managers, trainers, consultants, coaches, and learning professionals in every sector.

    Elect to receive your collection on CD-ROM or download it directly to your computer. Whichever you choose, all past volumes are fully indexed and searchable in PDF format for quick reference.

    Nine full years of back issues for one low price (just $60 a year!)

    Order #ST1018CD, CD- Rom, PDF format, $549.00

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    "When you see what you're here for, the world begins to mirror your purpose in a magical way. It's almost as if you suddenly find yourself on a stage in a play that was written expressly for you."

    --Betty Sue Flowers

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