The dramatic impact of the "sub-prime mortgage
crisis" on the U.S.--and global--economy has many of
us thinking about questions of blame and
accountability. While it wasn't until the recent collapse
of Bear Stearns and other massive "shadow
economy" players that we understood the extent to
which our rising standards of living were built on a
mountain of bad debt, for a time there we were only
too happy to believe that the borrowing bubble had no
limits. And yet, we can find stories as far back as 2004
about the rise of sub-prime mortgages and
questionable lending practices fueled by rising
housing prices. Isn't it likely that amid the millions of
individual transactions that led to this crisis, there
were times when some of us wondered about the
unintended consequences of rampant borrowing
against the future--but we borrowed or loaned or
looked the other way, anyway?
It seems that a useful lesson can be drawn from
this situation if we learn to recognize how whole
systems are represented in seemingly simple
conversations between any two people--a borrower
and a lender; an investor and a trader--even a teacher
and a parent. Every day in simple conversations we
are presented with choices about integrity and
respect. Bringing a systems perspective into those
conversations may help guide us in making better
choices
Tiny Dramas that Mirror Society's Dynamics |
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Sara Lawrence-Lightfoot, who will offer a
keynote
presentation at the Pegasus Conference in
November, is a pioneering sociologist and award-
winning author who examines patterns and structures
of classroom life and the relationships between
culture and learning styles. Shortly after the
publication of her book The Essential
Conversation, she was interviewed on the PBS
program, The NewsHour with Jim Lehrer. In the
interview, she was asked to reflect on her belief that
the little dramas that play out at every parent/teacher
conference, stand for something bigger in our society
and tell us about our educational system as a
whole.
She replied, "Well one of my colleagues who's a
social historian Joseph Featherstone describes
school as 'society's theater,' the place where we see
most visibly and transparently the larger social forces
that are going on.
"How is democracy enacted? How is immigration
enacted? How is multiculturalism enacted? And
taking that as a broader metaphor, I see this tiny
drama of the parent/teacher conference a place where
the larger dynamics of race and class and culture and
gender and educational background and immigrant
status get mirrored and reflected. So, in lots of ways, if
we look at this tiny drama, we see saturated in it these
extraordinary other forces in our society. It's a great
place to look."
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Maximize Your Conference Value When You Attend as a Team |
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How can you be sure that
your conference learnings will make it back to the
office with you? Consider bringing some of your office
into the conference!
Pegasus Conference veteran Jen Hunter
will once again lead a team of experienced
consultants offering in-conference coaching to intact
teams attending together. At no extra charge, this
program enables you to define your shared learning
goals, stay focused during the conference, and start
applying new ideas even before you return to
work.
Beginning with an orientation session
Sunday evening, your team will be paired with a coach
who will help you establish your team's conference
learning plan and post-conference goals.
Then, throughout the event, you will reconvene as a
group, if desired, to check your progress, re-evaluate
your learning plan, and share your learnings.
Finally, at the end of the conference, you have the
opportunity meet together and design a practical take-
home plan for implementing your new skills and
identifying next steps.
Teams who have participated in the past have
appreciated the opportunity to take the conceptual
underpinnings of the conference and put them into
practice immediately.
Significant
team discounts are available for groups of 4 or more.
Review team options on the
conference website, send us
an email with your questions, or call 1-800-272-
0945 to learn more about the teams program at this
year's Pegasus Conference.
Individual conference registrations are just
$1195 through April 18! (a savings of $500 off the full
conference price). Register now to secure your
seat at these low rates.
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Can Everybody Win an Argument? |
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by Michael O'Brien
Recently, I was coaching a CEO who was
lamenting the amount of time she was
spending "selling" major decisions to her executive
team and then motivating them to implement her
initiatives.
As we began to unpack her frustration, I
discovered that she was finding it easier to make
difficult strategic decisions alone, without formal input
from her senior team. When quizzed about making
such decisions in isolation, she replied that involving
others usually resulted in stubborn arguments that
divided her team with clear winners and losers. She
felt that winning the argument had actually become
more important to some than doing what was best for
the company.
Because of her engaging personality, she found it
easier to make the rounds of her executive team,
explaining and justifying her decisions to get everyone
on board. However, she had lost perspective on the
fact that often the best decisions are made when all
points of view can be engaged, examined, and
discussed in an environment that removes fear and
anger from the conversation and replaces them with
curiosity and empathy.
Arguments are helpful; they serve to pull people
together and get them moving in the same direction.
For this CEO, we staged a debate around a strategic
decision that she was about to make. But we threw in
a few twists that kept the discussions lively,
productive, and fun. We assigned executives to each
side of the issue, based upon their knowledge and
passion for the opposing argument. In place of
negative emotions and personal attacks we heard
humor, creativity, and, some really great thinking on
both sides.
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Serious Fun with Systems Thinking |
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An intensive introductory workshop
Facilitator: Ginny Wiley, president,
Pegasus Communications
After this entertaining full-day, fast-paced, small
group training you will have the foundation you need to
start using systems thinking immediately to:
- Get unstuck from persistent problems
- Understand the dynamics that are driving your
results
- Avoid the unintended consequences of short-term
thinking
- Make smarter decisions that lead to lasting
improvement
WHEN: Monday, June 16, 2008; 9:00-
5:30
WHERE: Waltham, Massachusetts
COST: $695 through May 31; $795 May 31-
June
16
Fee includes continental breakfast, lunch, and a
generous selection of take-home
materials
Workshop limited to ten participants
Call for more information: 781-398-9700; or send your
questions by email.
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Reinforce Your Systems Thinking Instincts |
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"The Systems Thinker newsletter has been
inspiring to me for over a decade, introducing me to
ideas that have challenged and excited my learning
and that constantly refresh my work as a teacher and
consultant." --Dr. Phil Ramsey, Director, Incite
Learning
When you subscribe to The Systems
Thinker, you tap into a regular flow of useful
resources--delivered by email ten times a year--to
support your leadership journey and help you make
sense of the increasing complexities of organizational
life. A quick look at just a few of the articles featured
during the past ten months reveals the depth and
diversity of ideas readers have come to rely on:
Among other
features, Volume 18 includes:
Dennis Sherwood on
Innovative Scenarios as Robust Strategies
William R. Noonan on Overcoming
Defensive Routines in the Workplace
Dennis Sandow's 3-part series on the
Dynamics of Social Systems
Charles Kiefer on a Five-Base Game for
Innovation Leaders
Linda Booth Sweeney on Systems Clues in
Everyday Language
Victoria Castle on A Whole Systems
Approach to Embodying Change
Hal Williamson and Sharon Eakes on
Working with Our Inner Systems
In each issue, you also find a variety of stories
from the field, book reviews, and useful tools for
creating shared vision, managing change and conflict,
leveraging complexity, and developing your capacity
for leadership.
Start your individual subscription today!
OR...Buy Hundreds of
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"When you see what you're here for,
the world begins to mirror your purpose in a magical
way. It's almost as if you suddenly find yourself on a
stage in a play that was written expressly for you."
--Betty Sue Flowers
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